Case Manager in Training — Hospitality Experience Welcome!

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

You've spent your career making sure guests feel taken care of, even when they're stressed, demanding, or having the worst day of their trip. That instinct — staying calm, solving problems on the fly, and making someone feel heard under pressure — is exactly what our Case Manager in Training role runs on. This role gives you a real career path with room to grow, not just a job — you'll build expertise in a new field while using skills you've already spent years developing.

We are seeking a Case Manager in Training. In this role, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.

Responsibilities

• Assist case managers and attorneys with organizing, filing, and maintaining of client files up to 100+ cases
• Collect check request for medical records, accident reports, driving records and vehicle ownership as requested and submit for processing
• Copy documents and demand packages as requested
• Complete certified mail cards and mail documents and cost checks as requested
• Perform general office duties such as typing, operating office machines, and sorting mail
• Create new and existing client folders
• Prepare and send turndowns and no representation letters, contracts, and multi-party combo letters
• Send out demand letters
• Performs other related duties as assigned to meet the needs of the business

Requirements

• Associate degree, certificate, or equivalent work experience (preferred)
• Bilingual English and Spanish (preferred)
• 1 year of experience in the legal field a plus!
• Knowledge of administrative and clerical procedures and systems such as word processing, managing of files and records, and other office procedures
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Great written and communication skills
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

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