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Case Manager, LINK

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Onsite

Case Manager, LINK

Breaking Ground

Case Manager, LINK

Skills

Ceridian DayforceCompliance

1 month ago

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Important information


Contract type:

Permanent

Salary:

$49,920 / year

Location:

New York, NY, USA

Work mode:

Onsite

Published on:

12 September 2026

What they need


ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.

ESSENTIAL DUTIES:

  • Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals, Conduct psychosocial evaluations
  • Connect clients to psychiatric services
  • Connect clients to medical treatment and substance use treatment facilities when applicable
  • Obtain identification, public benefits, and other applicable income sources for clients
  • Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
  • Prepare all documentation for housing applications
  • Assist and counsel clients in the process of obtaining permanent housing
  • Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations
  • Escort clients to appointments when needed
  • Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
  • Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree or equivalent work experience
  • Two years of experience working with homeless adults
  • Experience with harm reduction and motivational interviewing techniques strongly preferred
  • Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
  • Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs

EOE/M/F/Vet/Disabled

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