Case Manager - Promise

Responsible for conducting risk/needs assessments, developing and implementing service plans for all clients assigned to their caseload, facilitating scheduled workshops/programs/groups, and developing discharge plans.

Scope of Duties:

• Conduct orientation and assessment of all new clients via the approved agency Assessment Tools.
• Complete Service Plans on all assigned clients based on approved agency assessment tools with client input.
• Monitor and document client progress according to funding source standards and/or operational policy and procedures.
• Update service plan with client input.
• Schedule and facilitate case management meetings with clients as required.
• Identify and/or develop resources and link clients to needed services.
• Facilitate scheduled workshops/programs/groups addressing client's needs.
• Fulfill obligations of training agreements entered into for core curriculum programs.
• Develop appropriate discharge plan on all assigned clients as per contractual requirements.
• Facilitate house meetings as needed.
• Participate in required internal/external Treatment Team meetings.
• Complete all required reports and other documentation.
• Demonstrate competency in program related certifications.
• Provide support to program assistant function.
• Interact verbally and non-verbally with all clients, staff, and outside contacts professionally with respect and courtesy.
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
• Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.

ADA Essential Functions:

• Regularly required to stand and walk.
• Occasionally lift and move up to 25 lbs.
• Ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point.

Experience

Required

• Bachelors Degree in a Human Services field. Transferable experience is preferred. Must possess effective written and verbal communication skills, and an ability to interact appropriately with clientele. Basic computer skills are preferred.

Education

Required

• Bachelors or better in Human Services or related field

Licenses & Certifications

Required

• Valid Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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