Case Manager (Queens)

Housing Solutions of New York (HSNY) is looking for a Case Manager to join the team!

Who We Are: HSNY is committed to making a difference in solving the housing problem in New York City by transforming lives and creating holistic paths to employment so that individuals and families can secure safe, clean, affordable and permanent housing. Our Mission? End Homelessness.

What We Offer:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Generous PTO
• Pet Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program
• Tuition Reimbursement
• Student Loan Forgiveness
• Employee Referral Program
• Professional Development
• Employer Paid Life Insurance
• 403b Plan
• 403b Employer Match
• An opportunity to positively impact the lives of the thousands of clients we serve!

PRIMARY FUNCTION/PURPOSE:

Responsible for conducting intakes, initial skills assessments, providing case management and offering referrals for permanent housing placements or to other appropriate programs. Provide case management services for participants of the Housing Solutions of New York.

• Screens potential clients for program enrollment and orient clients to the program and describes program objectives.
• Conducts initial intake assessments. Utilizes assessment tools (CARES) to identify support service needs and makes immediate referrals.
• Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensures the delivery of comprehensive support services.
• Tracks and monitors participant progress. Oversees weekly follow up via one-on- one sessions. Follow up with participants through mentoring and counseling. Meets with participants to address issues, challenges and successes to strengthen client’s capacity for long-term self-sufficiency.
• Maintains confidential case record for all clients.
• Maintains contacts with outside agencies to refer or obtain additional client services.
• Conducts collaborative efforts with service providers to maximize service delivery. Refers participants to job development for subsequent employment if appropriate.
• Facilitates workshops addressing issues related to shelter transition from parenting, substance abuse, trauma informed care, healthy living, Cognitive issues/skills, and Job Skills Training if applicable.
• Participates in ongoing education and professional development through courses, seminars and other in-service training in the areas of services for the homeless, cultural diversity training, supportive counseling and workforce.
• Provides monthly service outcomes information and supporting documentation to Sr. Case Manager for reporting purposes as required by funding agencies.
• Performs all other duties as requested by managerial staff and other duties as required.

QUALIFICATIONS/PROFESSIONAL EXPERIENCE

• Bachelor’s Degree in Social Work, Public Administration preferred.
• Employee must be proficient in written and oral English; written and oral Spanish proficiency is preferred.
• Some customer service and job readiness experience preferred.
• Knowledge of at least one of the following service areas is required: homeless related issues, criminal justice, HIV/AIDS, substance abuse.
• Prior training experience in CARES database is helpful.
• Knowledge of MS Word, PowerPoint and other database programs.

Thank you for your interest in working with us!

Website: www.hsofny.org

EEO STATEMENT: HSNY provides equal opportunity for employment and advancement to all employees and applicants for employment. HSNY does not discriminate against any individual based on race, creed, ancestry, citizenship status, religion, color, age, national origin, political belief, sex, sexual orientation, gender, gender identity or self-image, gender appearance, behavior or expression, transgender status, marital status, familial status, military or veteran status, disability, genetic information, family medical history or request for or receipt of genetic services, domestic violence victim status, prior arrest or conviction history, or any other characteristic or status protected by law in employment decisions including recruitment, hiring, compensation, fringe benefits, staff development and training, promotion or transfer, lay-off or termination, or any other condition of employment. HSNY is committed to fostering diversity at all levels.

#HSNY

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Loan forgiveness
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person