stepup
Case Manager - Reentry
9 days ago
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Important information
Contract type:
Permanent
Salary:
$29,120 – $37,440 / year
Location:
Norfolk, VA, USA
Work mode:
Onsite
Published on:
15 October 2026
What they need
A case manager is responsible for assisting those with pre and post release services and working with the pre and post coordinator to receive participants that are coming out of the city jails, regional jails and state institution. Duties include meeting with clients and their families, connecting clients with professional services and maintaining communication with the clients to assess their wellbeing and make changes to their treatment plan as needed.
Duties and Responsibilities
Case Managers perform several tasks to achieve the best outcomes for their clients. This means that you work with clients, jail staff, mental health workers and others.
Responsibilities may vary within the criminal justice system, but assessment starts prior to release from the institution or jail. The following occurs prior to and after release from the facilities or direct referral from a court or a probation officer.
Assessing clients’ physical or mental wellness, needs, preferences and abilities using these to develop tailored treatment plans and reentry program.
Listening to clients’ concerns and providing counseling or intervention as required.
Recording client’s progress including charting referrals, home visits and other notable interactions.
Evaluate clients’ progress daily, weekly, monthly or wherever needed to improve successful outcomes.
Following up with the OST/MOST assessment to see if the participants were satisfied with the services and where they have come from when the initial visit occurred.
Skills and Qualifications Needed
- Compassionate and able to relate to different clients with various needs
- Motivational skills to encourage clients to follow their care plans
- Strong verbal and written communication skills to explain to clients, family members and friends as well as professionals the case and care plan and maintain good case records.
- Critical thinking and problem solving to determine the best care plan for each client after assessing clients, analyzing notes from others.
- Flexibility to manage several different cases at once dealing with several organizations.
- Computer literacy for case note documentation, reports, and database entries to and manage and maintain case records.
- Please send resumes to Indeed or STEP-UP, Inc. to:
- Attention Cathleen Monahan, Assistant Director: cathleen. sullivan. [email protected]
- Website : https://www.stepupincorporated.org
- Facebook Page
- https://www.facebook.com/share/18MwvFQ4BK/?mibextid=wwXIfr
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Dental insurance
People with a criminal record are encouraged to apply
Work Location: In person
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