Case Manager - Safety & Responsibility Program

SUBSIDIARY: Joseph J. Peters Institute (JJPI)

PROGRAM: Safety & Responsibility Program (SRP)

ROLE TYPE: Full-Time

JOB OVERVIEW: Joseph J. Peters Institute, a nationally recognized provider serving children, adolescents, and adult survivors of trauma as well as perpetrators of sexual abuse, seeks a Case Manager in the Safety and Responsibility Program. The Case Manager will support outpatient activities; facilitate scheduling of intake appointments for adults and youths; complete chart audits; and collect, evaluate, and disseminate performance data. This position reports to the SRP Operations Manager.

RESPONSIBILITIES:

• Facilitate tracking of all youth participants being admitted/maintained in SRP and YSRP.
• Communicate with stakeholders regarding referral details and collect important participant information.
• Evaluate and determine payer information for incoming evaluations.
• Schedule evaluation/intake appointments with the participant or appropriate guardian.
• Complete intake documentation with all incoming participants in Credible and process post-evaluation documentation.
• Under general supervision, coordinate case management activity in the Safety and Responsibility Program.
• Assist the supervisor in providing administrative support to clinical staff.
• Collect, evaluate, and disseminate court reports and monthly reports to Probation and Court Appointed Representatives.
• Assist in developing and implementing new, innovative program strategies.
• Collect, evaluate, and disseminate performance data relative to specified quality improvement programs within outpatient clinics.
• Generate various reports regarding performance against quality indicators, as appropriate to the individual position.
• Participate in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality assurance needs of the agency.
• Assist the Adult Outpatient program as needed.
• Assist other facility departments as needed.

SKILLS:

• Ability to meet timelines
• Ability to communicate in writing and orally
• Good analytical and troubleshooting skills
• Understanding of human services systems
• Knowledge of resources available to staff and clients that enhance, coordinate, and complement the services provided at JJPI
• Working knowledge of Microsoft Office applications, such as PowerPoint and Excel
• Preferred: Working knowledge of SPSS
• Preferred: Bilingual in English and Spanish

EDUCATION:

• Bachelor’s degree in a field related to clinical work required

EXPERIENCE:

• At least two years of experience in a related field, such as public health, public assistance, mental health, social services, case management, etc.

PHMC is an Equal Opportunity and E-Verify Employer.