Case Manager SSG Fox

JOB REQUIREMENTS: Key Responsibilities Safety & Crises Intervention

Ensure the immediate safety of all individuals being assessed through

active crisis management and de-escalation Administer the Columbia

Suicide Severity Rating Scale (C-SSRS) to evaluate risk and determine

appropriate interventions Develop and implement individualized Wellness

Recovery Action Plans (WRAPs) and safety plans Provide gatekeeper

training to empower Veterans, family members, and community partners in

recognizing warning signs and responding effectively Assessment &

Individualized Support Planning Conduct comprehensive mental health

screenings and needs assessments to identify barriers and strengths

Develop Individualized Service Plans (ISPs) that promote recovery,

self-determination, and personal growth Monitor and document

participants' progress, adjusting goals and supports as needed to

ensure continued engagement and improvement Case Management & Care

Coordination Refer and connect participants to appropriate community and

VA resources, including behavioral health, housing, and employment

services Assist participants with scheduling and attending initial

appointments; follow up to confirm participation and continued care

Advocate for participants' rights, ensuring they receive equitable,

respectful, and trauma-informed services Participant Education & Skill

Development Conduct one-on-one and small-group sessions on essential

life and recovery skills, including: Suicide prevention and awareness

Accessing and utilizing community resources Understanding participant

rights Budgeting and financial literacy Daily living and coping skills

Community Outreach & Collaboration Maintain and strengthen relationships

with existing referral sources, including VA partners, local agencies,

and Veteran service organizations Identify and cultivate new referral

resources to expand the program's reach and impact Represent the

program at community events and collaborate with partners to promote

awareness of suicide prevention resources Documentation & Compliance

Maintain accurate, timely, and confidential documentation of all

participant interactions in accordance with program and agency standards

Ensure compliance with all policies, procedures, and federal regulations

governing suicide prevention services Participate in staff meetings,

training, and program evaluations to support continuous improvement

Other duties as requested or assigned Key Performance Indicators 100% of

participants assessed for suicide risk using the C-SSRS within 24 hours

of referral 100% of identified at-risk individuals receive a completed

WRAP or safety plan within 48 hours of assessment 100% of case notes,

assessments, and ISPs entered accurately and within 48 hours of service

delivery 90% of participants maintain engagement with at least one

follow-up contact per month during the active service period 95% of...

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