Case Manager Supervisor

Case Manager Supervisor

Portage Path Behavioral Health | Akron, Ohio

Portage Path Behavioral Health (PPBH) is a well-established community behavioral health organization in the heart of downtown Akron, with more than 50 years of experience providing high-quality, innovative behavioral health services. We are committed to improving the lives of the individuals and families we serve through evidence-based practices, person-centered care, and strong community partnerships.

Position Summary

Portage Path Behavioral Health is seeking a dedicated and experienced Case Manager Supervisor to provide clinical and administrative leadership to our Case Management Department. Reporting to the Vice President of Clinical Operations, this position is responsible for supporting staff development, overseeing service delivery, and ensuring clients receive coordinated, person-centered support that promotes stability, recovery, and independence.

The ideal candidate is a strong leader with excellent organizational and communication skills, a commitment to serving individuals with behavioral health needs, and the ability to foster collaboration across multidisciplinary teams and community partners.

Key Responsibilities

• Provide clinical and administrative supervision, guidance, and support to the Case Management Team.
• Oversee daily departmental operations, staff performance, service quality, and compliance with agency policies and applicable regulations.
• Support staff in identifying client needs, developing individualized service plans, and coordinating appropriate resources and referrals.
• Facilitate collaboration among therapists, prescribers, case managers, primary care providers, and community partners to promote continuity of care.
• Assist clients in accessing essential resources, including housing, food assistance, healthcare, transportation, and other community-based services.
• Monitor client progress, service documentation, and outcomes to promote effective, timely, and high-quality service delivery.
• Provide coaching, training, and professional development to strengthen staff performance and support best practices.
• Identify barriers to care and collaborate with staff and community organizations to develop solutions that improve client access and engagement.

Qualifications and Requirements

• Bachelor’s degree required.
• Valid Ohio driver’s license and reliable transportation required.
• Three or more years of case management experience preferred.
• One or more years of supervisory or management experience preferred.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work collaboratively with multidisciplinary teams and community service providers.
• Commitment to person-centered, trauma-informed, recovery-oriented care.

Compensation and Benefits

At Portage Path Behavioral Health, we recognize the importance of supporting our employees’ professional growth and overall well-being. This position offers:

• Full-time employment: 40 hours per week, Monday through Friday.
• Predictable schedule: No weekends or holidays.
• Benefits: Medical, dental, and vision insurance, along with a 403(b) retirement plan.
• Professional development: $400 annual allowance for continuing education units (CEUs) and license renewal.
• Paid conference time: Available for eligible LSW- and LPC-licensed employees.

Make a Difference at Portage Path

Join a team dedicated to strengthening our community and helping individuals achieve greater stability, independence, and recovery. As Case Manager Supervisor, you will have the opportunity to lead a committed team, strengthen community partnerships, and make a meaningful impact on the lives of the individuals we serve.

If you are passionate about behavioral health, staff development, and community-based care, we encourage you to apply!

Job Type: Full-time

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Case management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Akron, OH 44308 (Required)

Work Location: In person