Case Manager (VCM)

Case Manager – VCM Program

P.A.R.E.N.T.S., Inc. | East Hawaiʻi

Job Type: Full-Time
Salary: $35,000–$40,000 annually
Schedule: Minimum of 40 hours per week; flexible schedule including evenings, weekends, and holidays as needed
Position Classification: Exempt

About P.A.R.E.N.T.S., Inc.

P.A.R.E.N.T.S., Inc. is dedicated to strengthening families by providing resources, skills, support, and advocacy to create a cycle of positive parenting. Our mission is to empower families, promote healthy relationships, and help create safe, nurturing environments where children and families can thrive.

We are seeking a dedicated, compassionate, and highly motivated Case Manager for our VCM Program to join our team in East Hawaiʻi.

Position Summary

The primary goal of the Case Manager position is to mitigate the risk of child abuse and/or neglect among families referred to the program by Child Welfare Services (CWS).

The Case Manager will provide ongoing support, guidance, and case management services to families through comprehensive assessments, individualized planning, service coordination, implementation, and evaluation of family needs.

This position plays an important role in helping families access appropriate resources, strengthen parenting skills, address challenges, and work toward achieving positive, sustainable outcomes.

The Case Manager must be able to work independently while maintaining effective communication and collaboration with families, community partners, coworkers, management, and administration.

Key Responsibilities

Responsibilities include, but are not limited to:

• Conduct comprehensive assessments to identify family strengths, challenges, needs, and appropriate services.
• Develop, implement, monitor, and evaluate individualized plans to address the needs of participating families.
• Provide ongoing case management, support, and guidance to families referred through Child Welfare Services (CWS).
• Conduct in-home visits to assess family progress, provide support, and assist families in meeting established goals.
• Coordinate care and services, including appropriate discharge planning with participating families.
• Connect families with community resources, support services, and other systems of care based on their individual needs.
• Maintain accurate, detailed, and timely case records, documentation, and required paperwork in accordance with established deadlines.
• Collaborate effectively with management, administration, coworkers, program participants, community groups, and service providers to ensure quality services.
• Support program quality assurance by following agency procedures, company policies, and contractual requirements.
• Demonstrate professionalism, accountability, ethical behavior, and sound judgment in all interactions with families, staff, and community partners.
• Manage assigned responsibilities independently, remain organized, and meet program expectations with minimal direct supervision.

Minimum Qualifications

Applicants must meet all minimum qualifications to be considered for this position.

• Bachelor's degree in Social Work, Psychology, or a related field from an accredited institution.
• A minimum of one (1) year of experience working with:
• Parents or caregivers who have harmed or threatened to harm their children.
• Children who have experienced harm or the threat of harm, including trauma and loss.
• Demonstrated knowledge, skills, and abilities to work effectively with a diverse range of individuals, families, community groups, and systems of care.
• Strong organizational skills, attention to detail, and the ability to manage multiple responsibilities while meeting deadlines.
• Ability to work independently, exercise sound judgment, and maintain a high level of professionalism and confidentiality.
• Proficiency in Microsoft Office applications, including Word and Excel, and Google Workspace.

Preferred Qualifications

Additional experience working with families and individuals affected by:

• Domestic violence
• Substance abuse
• Permanency issues

Additional Position Requirements

• Must be available to work a minimum of 40 hours per week. As an exempt position, the role may frequently require more than 40 hours per week.
• Must maintain a flexible schedule, including evenings, weekends, and holidays as needed to meet client and program needs.
• Must be willing and able to work both in the office and in the field, depending on program requirements.
• Must be able and willing to travel frequently throughout all areas of East Hawaiʻi.
• Must own a reliable motor vehicle capable of accommodating car seats and children.
• Must maintain appropriate levels of automobile insurance as required by the agency and/or contractual obligations.
• Must be able to lift up to 50 pounds.
• Must adhere to all agency policies, procedures, and contractual requirements.

Professional Expectations & Agency Values

The ideal candidate is honest, responsible, compassionate, detail-oriented, organized, and self-motivated. Applicants must demonstrate strong professional and ethical standards and serve as positive role models for both staff and program participants.

All employees are expected to uphold the core values of P.A.R.E.N.T.S., Inc.:

• Empowering: Supporting families in building the skills and confidence needed to succeed.
• Accountability: Taking responsibility for actions, commitments, and professional obligations.
• Teamwork: Working collaboratively to achieve positive outcomes for families and the community.
• Integrity: Demonstrating honesty, respect, and ethical behavior in all interactions.
• Effective: Providing quality services and working toward meaningful, measurable results.

Compensation & Employment Details

Annual Salary: $35,000–$43,000
Employment Type: Full-Time
Classification: Exempt
Work Location: East Hawaiʻi (Office and Field-Based)

Important: Due to contractual requirements, applicants who do not meet the stated minimum qualifications will not be considered for this position.

Join Our Team!

At P.A.R.E.N.T.S., Inc., we believe that strengthening families creates stronger communities. If you are passionate about supporting children and families, connecting individuals with essential resources, and making a meaningful difference in your community, we encourage you to apply.

Join us in our mission to empower families and create a cycle of positive parenting.

Job Type: Full-time

Pay: $35,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Relocate:

• Hilo, HI: Relocate before starting work (Required)

Work Location: In person