Case Manager - Workers' Compensation

Senior Case Manager – Workers Compensation

Macquarie Park, NSW | Full-time

Join our Injury Assist team as a Senior Case Manager and use your workers compensation and injury management expertise to deliver positive recovery and return-to-work outcomes.

You’ll manage a portfolio of claims from early intervention through to recovery at work, while providing technical guidance and support to the broader claims team.

What you’ll do

• Manage workers compensation claims end to end.
• Develop and implement injury management and return-to-work strategies.
• Work closely with injured workers, managers, medical practitioners and service providers.
• Ensure claims meet SIRA requirements, timeframes and quality standards.
• Manage entitlements, including PIAWE and weekly benefits.
• Conduct claims reviews and identify opportunities to improve outcomes.
• Provide technical support, coaching and training to claims colleagues.

What you’ll bring

• Experience in workers compensation, injury management and early intervention.
• NSW Return to Work Coordinator certification.
• Sound understanding of workers compensation legislation and SIRA Standards of Practice.
• Strong communication, organisation and stakeholder-management skills.
• Current NSW driver licence.
• Self-insurance experience is highly regarded but not essential.

If you’re an experienced claims professional ready to combine hands-on case management with technical leadership, we’d love to hear from you.

Apply now.