Case Team Assistant/Admin

Our client is looking for a dedicated and personable Case Team Assistant/Admin to provide administrative and operational support to their team in Makati City. The ideal candidate should have strong communication skills in English and Tagalog, a professional demeanor, and excellent organizational skills. Previous experience in banking or financial services is an advantage. This is an on-site, Monday-to-Friday position that requires flexibility in handling administrative tasks, coordinating meetings, managing documents, and supporting the team's day-to-day operations.

Qualifications

• Good communication, empathy, looks kind and personable
• Strong English and Tagalog communication skills (written and verbal) are a must
• Professional demeanor and appearance; able to manage client-facing optics and communications appropriately (no t shirts, jumpsuits, track pants etc.)
• Available on-site Monday to Friday by default. There may be occasional days where remote work is aligned in advance, but the standard expectation is full on-site presence.
• Previous experience working in banking/financial services

Job Responsibilities

• Buying coffee/refreshments for the team
• Managing trackers and following up on action item statuses
• Organizing and scheduling meetings, including calendar and room bookings
• Keeping an inventory of BCG assets
• Filing and organizing documents
• Handling general office errands and supply procurement
• Ad hoc analysis support, e.g., maintaining and updating simple Excel models
• Light slide making/formatting in PowerPoint