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Case Worker - Family Intervention Program (Toowoomba)

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Onsite

Case Worker - Family Intervention Program (Toowoomba)

Mercy Community

Case Worker - Family Intervention Program (Toowoomba)

Skills

Compliance

1 month ago

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Important information


Contract type:

Permanent

Location:

Toowoomba QLD, Australia

Work mode:

Onsite

Published on:

28 September 2026

What they need


About the Role

Mercy Community has an opportunity for a qualified and passionate Case Worker to join their Family Intervention Program. This is a Permanent Full-Time position based in Toowoomba.

Our Family Intervention Program supports families who are working with Child Safety Services to meet the goals of their Case Plan. The Family Intervention Program is open to all families engaged in ongoing Child Safety Services processes, whether their children are living in the family home or in an out-of-home care arrangement.

(SCHADS L5) plus superannuation plus generous salary packaging available

What you’ll be doing

Your primary duties include (but not limited to):

  • Work collaboratively with families and key stakeholders, to support each family to function in ways that promote the safety and wellbeing of children within the family group
  • Assess all dimensions of family resources (including extra familial)
  • Assist families to action Child Safety case plan goals utilising their own resources wherever possible and connecting to relevant support services where appropriate
  • Deliver evidence-based programs and provide interventions to develop family’s knowledge and skills to increase safety and wellbeing of children within the family unit
  • Maintain a current awareness of community resources to broaden options available to vulnerable families as appropriate and work collaboratively with these services in the interests of the family
  • Work in structured, time-focussed ways with families across a range of settings (some work in family homes) to encourage and support family goal achievement with a view to sustainable outcomes and timely withdrawal of services
  • Maintain an evidence-informed dialogue with Child Safety Services
  • Make recommendations to Child Safety Services regarding decisions involving children

About you

As the successful applicant, you will possess:

  • Degree in Social Work, Social Science, Psychology or related discipline from a recognised institution
  • Sound knowledge and understanding of the Queensland Child Protection system
  • Queensland Provisional Green or above Driver’s Licence
  • Ability to obtain positive notice in the legislatively required personal history check in line with service stream compliance requirements
  • Evidence of current vaccination against whooping cough or willingness to obtain
  • Previous experience in strengths-based casework with complex families will be favourable

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, young people and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

  • Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component

  • Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!

  • Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors

  • Free annual influenza and/or other vaccination reimbursements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

APPLY NOW! Please note we will commence the recruitment process immediately and may appoint prior to closing the role, do not delay in applying.

For any queries, please contact [email protected]. We only accept applications online so please do not submit your application via email.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

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