Case Worker, Initial Transitional Support Service - Dubbo, NSW

Case Worker, Initial Transitional Support Service - Dubbo, NSW

**Division:**Initial Transitional Support Service

Location: Dubbo, NSW

**Type:**Full-time, 6-month contract - Maternity Leave - Immediate start

Applications Close: Friday 4 September 2026

We are currently seeking a highly experienced and skilled Case Worker to support offenders transition from custody to community as part of arbias’ Initial Transitional Support (ITS) Service for a 6-month fixed term contract for Maternity Leave, to start ASAP.

You will report to the Client Services Manager NSW and be accountable to the local Manager Community Corrections and other nominated CSNSW staff.

About us:

Established in 1990, arbias is a not-for-profit organisation that supports people with a suspected or diagnosed Acquired Brain Injury (ABI) and people with multiple comorbidities such as physical disabilities, mental health, alcohol and other drug related issues, connection with the criminal justice system and high complex needs. We are a recognised industry leader in this field providing a range of specialist support services across metropolitan and regional Victoria and NSW.

Every day we make a difference in the lives of our clients and their loved ones. Our vision is “enabling our people and partners to achieve their very best”. We pride ourselves on looking after our people and putting them first. Our mission is to bring everyone the chance to live the life that they want, and that includes our employees.

About the Initial Transitional Support (ITS) Service:

The service aims to deliver evidenced-based interventions targeting the risk of re offending and supporting the period of transition from custody to community. ITS is directly linked to an offender’s case plan and provides up to 12 weeks post-release support services. ITS service providers assist to connect participants with mainstream community services that address the person’s criminogenic needs to increase their capacity to successfully reintegrate back into the community.

ITS targets higher risk offenders who are being, or have recently been, released from custody and are subject to supervision by Corrective Services NSW (CSNSW) in the community. This group of offenders experience many barriers to reintegration following release from custody, including (but not limited to): housing availability and affordability; alcohol and other drug dependencies, access to mental health services, education and employment opportunities. ITS assists offenders remain in stable housing, reduce their risk of re- offending and access support services and programs that directly address these risks.

Key responsibilities:

• Responsible for the day-to-day service provision of the ITS program, ensuring the highest quality evidence-informed support for program participants.
• Support the implementation of high-quality post-release support services,
• Deliver innovative intervention services that support reintegration back to the community following release from custody,
• Deliver targeted interventions that support CSNSW’s offender case management, including provision of outreach support to ensure sustainable community reintegration and transitional support,
• Improve the immediate transition period following release by assisting offenders address a wide range of issues directly linked to their case plan and related to their offending behaviour (criminogenic needs),
• Provide evidence-informed, strengths-based case coordination interventions to address clients’ criminogenic needs,
• Work within the principles of Risk, Needs, Responsivity,
• Provide a culturally safe, sensitive and appropriate service for all program clients,
• Establish links with mainstream and specialist services/programs to enhance clients’ access to services, address identified risk factors and increase capacity to engage in community life,
• Facilitate access to culturally and gender-appropriate services and opportunities,
• Collaborate with Community Corrections staff to enhance program outcomes, improve program participation and completion rates, and support order completion rates,
• Ensure that identified contractual KPI’s are met.

Are you?

• a highly experienced and skilled Case Worker looking for a new challenge and/or alternative career opportunities?
• seeking meaningful and fulfilling work and are energised by learning and applying evidence-informed best-practice interventions?
• Yearning to grow and evolve in directions aligned with your aspirations?
• Passionate about making a difference and looking for a role in a fast paced, complex and high-pressure environment where your attitude, values, beliefs and professional competencies will enable you to thrive?

We want someone who shares our aspiration and is committed to developing innovative services. We’re proud to help people discover and do what they are passionate about.  If this is you, you are our ideal candidate and we’re inviting you to have a confidential conversation with us.

Women, people of Aboriginal and Torres Strait Islander heritage, people from Culturally and Linguistically Diverse communities, and people with lived experience of contact with the criminal justice system are strongly encouraged to apply.

For further information please contact Cath Light by email [email protected]. If you would like a copy of the Position Description, please email Kathy Seriotis at [email protected]