Case Worker : Mental Health

Location: Moorgate Point, Moorgate Road, Kirkby, L33 7XW Knowsley, Merseyside, United Kingdom

Salary: A GBP 27,000 : 29,000 per annum

Hours of work : Full time, 37 hours per week

Contract : Permanent

Flexibility : Hybrid working arrangements available where service delivery allows

• This role requires access to a car, and a full manual driving licence.
• This post will involve travel across the regional area, and occasional evening and weekend working.

Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose : we call these our 3Ps.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change the system, to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation : and have demonstrated a high success rate.

County Lines Support Service

County Lines Support Service: A specialist support service for under 25s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London.

Job Description The role of Case Worker : Mental Health is an excellent opportunity to provide one:to:one tailored support to young people, working collaboratively as part of a multi:agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young persons individual needs and circumstances, our case workers work as part of the Home Office:funded County Lines Support Service.

• This role requires access to a car, and a full current driving licence.

About You

• Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
• Honest and reliable, with a creative and flexible approach to all aspects of work.
• Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a can do attitude.
• Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
• Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
• Experience of using recording and data collation systems.

Main Duties and Accountabilities

• Providing appropriate end to end support, and interventions, to a pre:defined caseload of young people, and their families, who are involved in County Lines activity : young people are referred by means of effective assessment, care planning, and risk management.
• Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
• Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
• Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

Qualifications

• Good ICT skills, with experience of using data recording and data collation systems.
• Experience of working with young people and their fam