Case Worker: Youth

Community Activities Lake Macquarie (CALM Inc.)

Location: Toronto/Bonnells Bay, NSW

Employment Type: PPT 30-35 Hours

Classification: SCHCADS Award Level 5

Make a Difference in the Lives of Young People and Families

Community Activities Lake Macquarie (CALM Inc.) is a respected not-for-profit organisation committed to creating empowered, connected and respectful communities. Since 1987, we have delivered a range of services that support children, young people and families to thrive through early intervention, wellbeing, family support and community development initiatives.

We are seeking a passionate and experienced Youth Case Worker to join our dedicated team and support young people aged 12-24 years and their families through evidence-based early intervention programs and case management services.

About the Role

As a Youth Case Worker, you will work collaboratively with young people and families to build resilience, strengthen relationships, improve wellbeing, and increase community participation. You will provide advice and referral services, short-term case management, group facilitation, and community-based support using a strengths-based, client-centred approach.

This role offers variety, meaningful work, and the opportunity to contribute to positive outcomes for young people and families across our community.

Key Responsibilities

• Provide information, advice, referrals and support to young people and families.
• Deliver short-term case management, including assessment, planning, intervention and review.
• Facilitate evidence-based group programs and capacity-building activities.
• Establish positive and professional relationships with clients and stakeholders.
• Advocate for young people and families and connect them with appropriate services and supports.
• Participate in intake assessments and case reviews.
• Maintain accurate case notes, client records and outcome reporting.
• Build and maintain strong relationships with local services, schools and community partners.
• Contribute to community development initiatives and activities that improve access to services for vulnerable young people.

About You

To be successful in this role, you will demonstrate:

• A passion for supporting young people and families.
• Strong interpersonal skills and the ability to engage effectively with diverse communities.
• A professional, non-judgemental and strengths-based approach.
• Excellent organisational and time management skills.
• The ability to work independently while contributing positively to a collaborative team.
• Strong written and verbal communication skills.
• A commitment to child safety, social justice and continuous professional development.

Essential Requirements

• Degree qualification in Social Work, Social Science, Psychology or a related field.
• Experience delivering youth, family or Early Intervention services.
• Knowledge of child development, child protection and early intervention frameworks.
• Experience facilitating groups and delivering evidence-based programs.
• Current NSW Driver Licence.
• Current Working With Children Check.
• Competent computer skills including Microsoft Office.

Why Join CALM?

At CALM, we value our people and invest in their wellbeing and growth. We offer:

✅ Supportive leadership and reflective supervision
✅ Professional development opportunities
✅ Access to Employee Assistance Program (EAP)
✅ Generous salary packaging benefits (eligible employees)
✅ Flexible work arrangements
✅ Access to company vehicles during work hours
✅ A professional, passionate and values-driven team environment

About CALM

CALM Inc. is committed to social justice, collaboration, respect, dignity and ethical practice. We are dedicated to providing high-quality services that empower children, young people and families to flourish within their communities.

CALM is an Equal Opportunity Employer and strongly encourages applications from Aboriginal and Torres Strait Islander peoples, culturally diverse communities, and people with lived experience.

Apply now and help create empowered, connected and respectful communities.

For more info contact Melanie - [02 4950 3888](tel:02 4950 3888)