Caseworker

Case Worker
Full-Time | In-Person | Honolulu, Hawaii

The Case Worker will support Social Workers and Attorneys in assessing and addressing the personal and social needs of clients. This role involves direct client contact and administrative support, assisting in matters such as care home placement, public benefits, budgeting, and housing. The Case Worker will help prepare case materials and coordinate services for clients involved in conservatorship, guardianship, trust, and probate administration cases.

The Case Worker works closely with Social Workers, Attorneys, and other staff to support the effective delivery of fiduciary services to vulnerable adults and individuals with disabilities. This is a collaborative position ideal for someone with strong organizational skills and a desire to serve the community.

This position is located at Maximum Legal Service Corporation (MaxCorp), a Hawaii nonprofit based in downtown Honolulu. It is a full-time, in-person position. Regular attendance during office hours (Monday–Friday, 8:30 a.m.–5:00 p.m.) is required.

Pay:

Starting at $24.00 per hour, depending on education and experience

Opportunity for annual bonus based on tenure, performance, and budget approval

Benefits:

Medical, dental, and vision insurance

15 to 20 paid vacation days annually, depending on time in service

10 paid sick days per year

14 paid holidays per year

Employer-paid parking (subject to space availability)

SIMPLE IRA with up to 3% employer matching contribution

Group term life insurance

Flexible Spending Accounts

Additional voluntary insurances and employee perks

Supervisory Responsibilities:

May direct the work of clerical staff in lower job classifications

Duties and Responsibilities:

Supports Social Workers and Attorneys in gathering and organizing client information

Assists in preparing case files, summaries, and documents for new and ongoing cases

Helps coordinate care and services, including housing, benefits, and budgeting support

Conducts client interviews and prepares brief reports for internal review

Schedules meetings and appointments, and may attend with Social Workers or Attorneys

Tracks and records billable time and case updates in client management systems

Researches community resources or government programs under supervision

Maintains client confidentiality and ensures secure handling of sensitive materials

Monitors relevant regulatory or policy updates and shares information with the team

Performs other related duties as assigned

Required Skills and Abilities:

Excellent verbal and written communication skills

Good organizational skills and attention to detail

Strong interpersonal and customer service skills

Ability to manage time effectively and meet deadlines

Capable of working collaboratively in a team-based environment

Discretion and sound judgment in handling confidential information

Proficient in Microsoft Office Suite and comfortable using databases

Valid driver’s license and access to a reliable vehicle for work-related travel

Education and Experience:

Bachelor’s degree in Social Work, Human Services, Psychology, or a related field preferred

Experience working in a social service, legal, or healthcare setting is desirable

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds occasionally

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person