Post Office Ltd

<h2>Summary</h2>
Salary: £15.22 per hour
Grade: PA
Reporting Line: Shift Manager
Contract Type: Permanent, 35 hours per week
Location: Birmingham, B6 7AP / Onsite
Closing Date: 30/10/2026
<h2>What to expect</h2>
As a Cash/Coin Processer you will join us on our journey to keep the heart of the community beating. This role is instrumental to the daily running of the business. You will undertake a truly valuable role responsible for bringing a high standard of customer service within the cash centre environment. 
You can expect variety. Your day-to-day responsibilities will include processing cash and coins using desktop and high-speed note and coin counting machines, providing robust and accurate data to strict deadlines, and delivering exceptional quality of service for all customers. 
This role offers you an exciting opportunity to learn and develop new skills and work in the core of the Post Office Cash Centre, alongside this you will also build rewarding relationships with customers and colleagues.
<h2>What we can do for you</h2>
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
<ul>
<li>25 days annual leave (rising to 30 after 2 years), plus bank holidays</li>
<li>Generous pension scheme with minimum 10% employer contribution</li>
<li>Access to 24/7 digital GP services and our Employee Assistance Programme</li>
<li>6 x Life assurance and income protection after 12 months service</li>
<li>Over 400 online courses, mentoring, apprenticeships, and development programmes</li>
<li>Access to our benefits platform for exclusive discounts &amp; saving</li>
</ul>
Click here for a detailed overview of our benefits
<h2>What you’ll need to succeed</h2>
You will be a trustworthy, genuine, and an enthusiastic individual who enjoys working with deadlines, processes, and data. You will ideally have cash handling experience, however people a good attitude and desire to learn will be also considered.
As a Cash/Coin processer, you will have:
<ul>
<li>Basic level of computer literacy.</li>
<li>Basic cash counting skills</li>
<li>Possess the ability to follow clear instructions and processes.</li>
<li>Can do attitude with willingness to be flexible in attendance patterns and roles undertaken.</li>
</ul>
<h2>About us</h2>
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk
<h2>Application Guidance</h2>
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact <a href="mailto:talentacquisition@postoffice.co.uk" rel="nofollow noopener" target="_blank">talentacquisition@postoffice.co.uk</a>
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
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Cash/Coin Centre Processer

Cash/Coin Centre Processer

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