Cashier

Roles & Responsibilities (R&R)

1. Cash & Payment Management

• Receive cash, UPI, card and other approved payments from customers.
• Verify every payment before completing the billing process.
• Maintain accurate daily cash balance.
• Ensure cash received matches the system/billing amount.
• Handle refunds and cancellations only with proper approval.

2. Billing Responsibilities

• Prepare accurate customer bills.
• Verify gold/silver weight, rate, making charges, wastage, GST, discount and final amount.
• Cross-check invoice details before handing the bill to the customer.
• Ensure all billing entries are properly recorded in the system.

3. Gold & Jewellery Transaction Control

• Verify jewellery details against the sales invoice.
• Coordinate with the sales and stock teams for product handover.
• Ensure no jewellery is handed over without proper payment confirmation and authorized billing.

4. Daily Cash Closing

• Prepare daily cash closing report.
• Match physical cash with system cash.
• Reconcile UPI/card transactions with payment reports.
• Report any shortage or excess immediately to the Manager/Accounts team.
• Hand over cash safely according to company procedure.

5. Customer Service

• Welcome customers politely when they approach the billing counter.
• Explain the bill and payment details clearly.
• Maintain confidentiality of customer and transaction information.
• Handle customer queries professionally and escalate complaints when required.

6. Documentation & Reporting

• Maintain cash receipt and payment records.
• Maintain refund/cancellation documentation.
• Submit daily cashier reports to Accounts/Manager.
• Maintain proper records of all approved cash movements.

7. Internal Control

• Follow company cash-handling and security procedures.
• Never make unauthorized adjustments to bills.
• Do not keep personal cash mixed with showroom cash.
• Ensure cashier login/password is not shared.
• Report suspicious transactions or discrepancies immediately.

8. Coordination

Reports to: Accounts Manager / Showroom Manager

Coordinates with:

• Sales Team
• Accounts Team
• Stock In-charge
• Showroom Manager
• Customer Service Team

Pay: ₹10,000.00 - ₹17,000.00 per month

Work Location: In person