Cashier

Job Responsibility

• Generate outpatient cash bills and receive payments (cash, cheques, credit cards and other payment modes); issue official receipts accordingly.
• Adhere to cash management and deposit SOP in handling cash in hand.
• Tally daily collections with the daily cashier summary handover report; ensure accuracy of the Cashier Handover Report before submitting to the Chief Cashier on a daily basis.
• Ensure correct and complete collection of payment from patients.
• Update debtor payments in the Hospital Information System (HIS) as directed by the Chief Cashier on a daily basis.
• Prepare bank-in slips for all cheques received prior to banking into the current account.
• Be responsible for any cash float shortage if found non-compliant with the required SOP for handling of cash floats.
• Report immediately to the Chief Cashier in the event of any cash collection shortage or surplus.
• Attend to patient inquiries promptly and professionally.
• Perform other appropriate tasks and duties assigned within the realm of the employee's knowledge and abilities.
• Understand and adhere to Pantai Hospital Penang policies and procedures.
• Participate in Quality Improvement activities at department level.
• Assist in the arrangement of Community Service projects and other projects conducted by the Hospital when required.
• Undertake any other duties as delegated by the immediate superior.

Job Requirement

• Possess at least SPM/ Diploma or equivalent qualification.
• Excellent communication skills (written and oral).
• At least one year of clerical office or administration experience.
• Proficiency in MS Office and knowledge with accounting system is an advantage.
• Excellent mathematics and problem-solving skills.
• Able to consistently meet deadlines and to work well under pressure.
• Able to handle customer queries calmly.
• Team player and able to work closely with stakeholders.