Cashier

JODA Coffee

Job Overview

JODA Coffee is seeking friendly, dependable, and customer-focused Cashiers to manage the front register and provide a warm, efficient experience for every guest.

As a Cashier, you will be stationed primarily at the register and front counter. Your main responsibilities will be greeting guests, taking accurate orders, processing payments, answering menu questions, and communicating orders clearly to the barista and kitchen teams.

Because the cashier is often the first point of contact for our guests, this role is especially important in creating the welcoming atmosphere and hospitality that represents JODA Coffee.

Responsibilities

• Remain primarily stationed at the register and front counter throughout the shift.
• Greet guests warmly and provide friendly, professional customer service.
• Take customer orders accurately and enter them correctly into the POS system.
• Process cash, credit card, mobile, and other accepted payment methods accurately.
• Handle cash responsibly and provide correct change when necessary.
• Learn the JODA Coffee menu, including beverages, food items, ingredients, sizes, and available customizations.
• Answer customer questions and make helpful menu recommendations.
• Clearly communicate modifications, allergies, and special requests to the beverage and food preparation teams.
• Confirm orders for accuracy before completing transactions.
• Help keep the ordering line moving efficiently during busy periods.
• Communicate with baristas and kitchen staff regarding order issues, unavailable items, or special requests.
• Manage pickup and order communication from the front counter when needed.
• Maintain a clean and organized register, POS station, and front counter.
• Keep menus, receipt paper, bags, cups, and other register-area supplies stocked.
• Monitor front-counter displays and communicate restocking needs to the appropriate team member.
• Handle customer concerns professionally and involve a Lead Barista or manager when necessary.
• Follow proper cash-handling, food safety, sanitation, and workplace procedures.
• Assist with register opening and closing procedures as assigned.

Qualifications & Experience

• Previous cashier, retail, café, restaurant, or customer service experience is preferred but not required.
• Strong communication and customer service skills.
• Friendly, approachable, and comfortable interacting with a wide variety of guests.
• Strong attention to detail and order accuracy.
• Ability to learn the menu and confidently explain products and ingredients.
• Comfortable using a POS system and processing different forms of payment.
• Basic math skills for cash handling and making change.
• Ability to remain organized and efficient during high-volume periods.
• Ability to communicate clearly with baristas, kitchen staff, and management.
• Dependable, punctual, and professional.
• Willingness to learn and accept feedback.
• Ability to stand at the register for extended periods.

What We’re Looking For

The ideal JODA Coffee Cashier is welcoming, attentive, organized, and comfortable communicating with guests.

You should be able to stay focused on the register even during busy periods, accurately manage multiple orders, and help create an efficient flow between the customer, barista station, and kitchen.

You do not need to be a coffee expert when you begin, but you should be willing to learn our menu so you can confidently explain our specialty coffees, signature lattes, matcha, teas, traditional Arabic beverages, refreshers, food, and desserts.

Why Join JODA Coffee?

JODA Coffee is built around quality, thoughtful service, and the warmth of Middle Eastern hospitality. As a Cashier, you will play an important role in creating the first impression of our café and helping every guest feel welcomed and taken care of.

If you enjoy interacting with people, are detail-oriented, and thrive in a fast-paced environment, we would love to have you on our team.

Work Location: In person