Cashier

About the role

The Real Estate Cashier serves as a front-line representative of the Credit and Collection and Finance Departments, responsible for handling and processing financial transactions from buyers and homeowners. The role requires accuracy, proper documentation, confidentiality, attention to detail, and professional client service.

Key responsibilities

• Process QR payments, checks, Post-Dated Checks (PDCs), and bank transfers for reservation fees, down payments, monthly amortizations, and condominium/association dues
• Verify and validate payment details, references, account information, and supporting documents to ensure accurate recording and proper application of collections
• Prepare and issue Official Receipts (OR), Acknowledgment Receipts (AR), and other necessary payment documents using the company's POS or accounting system
• Assist buyers and homeowners with inquiries regarding Statements of Account (SOA), payment due dates, payment procedures, account balances, and payment status
• Maintain accurate records of daily collections, payment transactions, and account-related documents
• Record, reconcile, and prepare daily collection reports and other required monitoring reports for submission to the concerned departments
• Receive, monitor, organize, and maintain Post-Dated Checks (PDCs), including checking maturity dates and ensuring proper documentation and safekeeping
• Forward validated deposit slips, checks, payment documents, and collection reports to the Accounting Department for proper posting, reconciliation, and record updating
• Review payment records and identify discrepancies, duplicate entries, reversed transactions, or incorrectly transferred payments, and coordinate with the appropriate department for proper resolution
• Assist in the documentation and processing of payment adjustments, refunds, and other collection-related requests in accordance with company procedures

Qualifications

• Bachelor's/College Degree in Finance/Accountancy/Accounting or equivalent
• Minimum 2 years' experience in a similar finance, credit control or customer service role, preferably within the real estate or property development industry
• Strong numerical and analytical skills, with the ability to work with financial data and perform calculations accurately
• Excellent communication and interpersonal skills, with the ability to liaise effectively with customers and sales teams
• Proficient in using Microsoft Office suite, particularly Excel
• Organized and detail-oriented, with the ability to multitask and prioritize effectively
• Team player with a positive and proactive attitude