Cashier

Position Summary:

The Cashier provides courteous, accurate, and efficient point-of-sale service within the hospital cafeteria, supporting a positive dining experience for patients, visitors, and staff. This role processes cash and electronic transactions, assists customers with food selections, and helps maintain a clean, well-stocked service area. Working collaboratively with food service team members, the Cashier follows established food service procedures, maintains accurate transaction records, and contributes to safe, efficient daily operations. Through strong customer service skills and a welcoming approach, the position supports Trinity Health’s commitment to hospitality and service excellence within a healthcare environment.

Key Responsibilities:

• Process customer purchases by accurately receiving payments, issuing change, and maintaining proper cash-drawer controls in accordance with department procedures.
• Greet and assist customers in a friendly and professional manner, including helping locate items and answering basic product questions.
• Restock food, beverages, utensils, and supplies to ensure availability throughout operating hours.
• Maintain cleanliness and sanitation of the cashier station, service counters, and surrounding dining areas in compliance with food-safety standards.
• Record and reconcile transactions, report discrepancies, and follow established cash-handling policies to support financial accuracy.
• Collaborate with nutrition services staff to support smooth cafeteria operations, respond to customer needs, and uphold Trinity Health service expectations.

Licenses and Certifications Required:

• None

Educational Requirements:

• Able to read and write Able to follow oral and written directions Age 16 years or older

Experience Requirements:

• Previous cash handling and food service experience is preferred, but not required

Special Skills or Training Requirements:

• Excellent customer service and cash handling skills Ability to multitask and work under pressure

Physical Requirements:

The Cashier is frequently required to stand for extended periods, move throughout the cafeteria area, and reach, bend, or lift supplies as needed. The role involves handling food and beverage products, operating point-of-sale equipment, and performing tasks that require manual dexterity. Adequate vision, hearing, and communication skills are essential for interacting with customers, processing transactions, and maintaining a safe work environment.

Environmental Requirements:

Work occurs in a busy cafeteria setting with exposure to food-service equipment, cleaning agents, temperature variations, and frequent customer interaction. The role may involve contact with hot surfaces, spills, and routine noise associated with kitchen and dining operations, requiring adherence to safety and sanitation protocols. The environment includes periods of high traffic and multitasking, necessitating a calm, efficient, and customer-focused approach.