Cashier

Job Purpose:

To accurately and efficiently process customer transactions and handle monetary exchanges in a friendly and professional manner.

Key Responsibilities:

1.Customer Service:

Greet customers as they approach the checkout counter.

Assist customers with product inquiries and provide guidance when necessary.

Handle customer complaints or concerns with patience and resolve issues in a timely manner.

2.Processing Transactions:

Scan and ring up items accurately using the point-of-sale (POS) system.

Accept payments in various forms (cash, credit/debit card, mobile payments).

Issue receipts, change, and other necessary documentation to customers.

Ensure all transactions are processed correctly and efficiently.

3.Cash Handling:

Count cash at the beginning and end of the shift to ensure proper cash flow.

Make change accurately and monitor fake money.

Balance the cash register and report any discrepancies to management.

4.Inventory Control:

Keep track of inventory at the cash register and notify management of low-stock or out-of-stock items.

Assist in stock replenishment when necessary.

5.Maintain Cleanliness and Organization (In Case Supervisor is not available):

Keep the shop area clean, organized, and clutter-free.

Ensure that registers and surrounding areas are ready for use at the beginning and end of each shift.

6.Compliance: (In Case Supervisor is not Available)

Follow company policies regarding discounts, coupons, and promotions.

Adhere to all health and safety regulations.

Follow proper procedures for handling refunds, exchanges, and voids.

7.Team Collaboration: (In case Supervisor is not available)

Work closely with other team members to ensure smooth operations in the store.

Assist with other tasks such as restocking or organizing merchandise when not handling customers.

Qualifications & Requirements

• Minimum 1 to 2 of years’ experience as Cashier, or equivalent.
• Demonstrated ability to lead multiple teams and meet performance targets.
• Basic proficiency in record keeping (Excel, WhatsApp reporting).
• Strong interpersonal, problem-solving, and time management skills.
• Honest, disciplined, and reliable character with customer-oriented mindset.

KPIs (Key Performance Indicators)

• Customer feedback
• Maintenance of cash balance
• Maintenance of branch balance
• Significant Improvement of Staff Behavior with clients
• Compliance with SOPs during spot-checks
• How helpful he is with Salesman and Branch Supervisor

Career Path & Benefits

• Eligible for performance-based bonus and annual salary review.
• Opportunity to get promoted to branch supervisor positions.
• Official recognition as part of Jamil Sweets’ leadership team.

Applicants from Rawalpindi & Islamabad will be given preference. Applicants holding own accommodation will be given accommodation allowance.

Pay: From Rs40,000.00 per month

Work Location: In person