CASHIER – Maputo

Job Detail

• Job ID 6140

Responsibilities Job Description

• Address customer inquiries and provide information about products and services;
• Resolve customer complaints and issues in a timely and professional manner;
• Ensure accuracy in all transactions by verifying the amount tendered and providing the correct

change;

• Handle refunds and exchanges according to company policies;
• Maintain accurate transaction records and ensure proper documentation for cash handling;
• Conduct end-of-shift cash reconciliations to ensure cash drawers are balanced;
• Collaborate with warehouse staff to ensure availability of products and facilitate smooth order

fulfillment;

• Follow company policies and procedures related to cash handling, customer service, and

operational efficiency;

• Assist in preparing daily sales reports and summaries as required;
• Ensure that all equipment is in working order and report any issues to management;
• Address and resolve customer complaints promptly and professionally.

Requirements

• Proven experience as a cashier or in a similar customer-facing role, preferably in a retail or warehouse environment;
• Strong mathematical skills and attention to detail for accurate transaction processing;
• Excellent communication and interpersonal skills, with a customer-first attitude;
• Basic computer proficiency;
• Ability to stand for extended periods.