Cashier / Receptionist

Position Summary

The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position requires professionalism, accuracy, and excellent communication skills. The cashier / Receptionist is responsible for processing customer payments efficiently and accurately, handles phone calls, greets visitors, and supports administrative tasks to ensure smooth front desk operations.

Key Responsibilities

Customer Service & Front Desk

• Greet customers and visitors promptly and courteously.
• Answer incoming phone calls and direct them to the appropriate department or staff member.
• Provide information and assistance to customers in person and over the phone.
• Maintain a clean and welcoming front desk and reception area.

Cashier Duties

• Accurately process service, parts, and vehicle sales payments.
• Balance cash drawer and prepare daily cash reports and deposits.
• Issue receipts, refunds, and change due to customers.
• Reconcile credit card and cash transactions at the end of the day.

Administrative Support

• Assist with filing, scanning, and data entry tasks.
• Maintain appointment schedules for service or sales teams.
• Manage incoming and outgoing mail and deliveries.
• Support office staff with general clerical duties as needed.

Qualifications

Experience & Education

• High school diploma or equivalent required.
• Prior experience in a cashier, receptionist, or customer service role preferred.
• Experience in an automotive dealership setting is a plus.

Skills & Competencies

• Strong communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel) and general computer use.
• Ability to handle cash and process payments accurately.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanor.

Personal Attributes

• Friendly, courteous, and customer-focused attitude.
• Dependable, punctual, and detail-oriented.
• Team player with a willingness to assist in various administrative tasks.

Work Schedule & Compensation

• Schedule: Monday – Friday, 8 AM – 6 PM, with occasional Saturdays
• Compensation: Hourly wage, based on experience.

Benefits:

Medical, Dental, Vision

Competitive Wages

401K

Company Paid Life Insurance

Short-Term Disability

PTO

Voluntary Life Insurance

Hospital Indemnity Insurance

Critical Illness Insurance

Accident Insurance

Paid Holidays

Employee Discounts