Cashier- SM Cinema

The Cashier is responsible for processing ticket and concession sales, handling cash and non-cash transactions, maintaining accurate sales records, and providing excellent customer service to ensure a seamless cinema experience.

Responsibilities

• Process cash, credit card, and other payment transactions accurately.
• Issue tickets, receipts, refunds, and promotional vouchers.
• Perform cashier opening, closing, and cash reconciliation.
• Maintain accurate transaction records and prepare sales reports.
• Promote cinema products through suggestive selling and upselling.
• Assist customers with inquiries and resolve concerns professionally.
• Ensure accurate pricing of tickets and concession products.
• Report POS system issues and operational concerns promptly.
• Maintain a clean, organized, and professional work area.
• Comply with company policies, cashiering procedures, and customer service standards.

Qualifications

• Senior High or Bachelor's Degree in any field.
• Experience in cashiering, retail, sales, or customer service is an advantage.
• Strong numerical, communication, and interpersonal skills.
• Customer-focused with high attention to detail and integrity.
• Willing to work on shifting schedules, weekends, and holidays.
• Willing to be assigned to a mall-based work location.