Cashier/Customer Service Representative

Job Overview

We are seeking an energetic and friendly Cashier/Customer Service Representative to join our dynamic retail team. In this role, you will be the first point of contact for our valued customers, providing exceptional service while efficiently handling sales transactions. Your enthusiasm and attention to detail will help create a welcoming environment, promote product knowledge, and ensure smooth store operations. This paid position offers an exciting opportunity to develop your retail skills, engage with diverse customers, and contribute to a positive shopping experience.

Duties

• Operate the cash register (POS system) accurately during retail sales transactions, including cash handling and balancing the cash drawer at shift end
• Provide friendly, professional customer service by greeting shoppers, answering questions, and assisting with product selections
• Conduct product demos when applicable to showcase features and benefits to customers
• Upsell related products or accessories to enhance customer satisfaction and increase sales opportunities
• Maintain stock levels on the sales floor through stocking, merchandising, and organizing products for optimal presentation
• Demonstrate excellent phone etiquette when handling inquiries or placing orders via phone
• Assist in inventory management by conducting stock checks and supporting merchandising efforts aligned with store standards

Qualifications

• Previous experience in retail sales or grocery store environments is preferred but not required; training will be provided
• Strong communication skills with the ability to engage customers effectively in bilingual settings is a plus
• Familiarity with POS systems, cash register operations, and basic math skills for retail transactions
• Experience supervising or leading a team is advantageous but not mandatory; leadership qualities are valued
• Knowledge of retail store product details and merchandising techniques to support sales initiatives
• Ability to handle cash accurately, including cash drawer management and cash handling procedures
• Excellent customer service skills with a positive attitude and professional phone etiquette
• Prior experience in grocery stores or familiarity with retail math enhances your ability to succeed in this role

Join us as a vital part of our team where your energy, communication skills, and dedication will help deliver outstanding shopping experiences every day!

Pay: $14.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person