Cashier/Customer Service Representative

Overview

Join our dynamic retail team as a Cashier and Customer Service Representative, where your enthusiasm and dedication will create a welcoming environment for every customer. In this role, you will be the friendly face that ensures smooth transactions, provides exceptional service, and promotes our products with confidence. Your energy and attention to detail will help drive sales, enhance customer satisfaction, and support the overall success of our store. This paid position offers an exciting opportunity to develop your retail skills while making a positive impact on shoppers’ experiences.

Responsibilities

• Operate cash registers efficiently, accurately handling retail sales transactions and cash drawer management.
• Provide friendly, professional customer service by greeting shoppers, answering questions, and assisting with product inquiries.
• Conduct product demos to showcase features and benefits, encouraging upselling opportunities to maximize sales.
• Maintain knowledge of store products, merchandising standards, and current promotions to effectively assist customers.
• Stock shelves, organize displays, and ensure the sales floor is clean and inviting for shoppers.
• Handle phone inquiries with excellent phone etiquette, directing calls appropriately and providing information as needed.
• Support inventory management by assisting with stocking and inventory counts as directed by supervisors.

Requirements

• Previous experience in retail sales or grocery store environments is preferred but not required; a strong willingness to learn is essential.
• Familiarity with POS (Point of Sale) systems and cash register operations is a plus.
• Demonstrated supervisory experience or leadership skills are advantageous for supporting team efforts.
• Bilingual abilities are highly valued to serve diverse customer needs effectively.
• Strong communication skills, including clear verbal interaction and attentive listening.
• Basic math skills for handling cash transactions accurately and balancing cash drawers at shift end.
• Knowledge of retail store product lines, merchandising techniques, and retail math principles is beneficial.
• Ability to stand for extended periods, lift moderate loads, and work flexible hours including weekends or evenings.

Join us in creating memorable shopping experiences! We’re committed to empowering our team members through ongoing training, supportive leadership, and opportunities for growth—all while delivering outstanding service that keeps customers coming back.

Pay: $14.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person