Cashier/Receptionist/Office (23070)

A person working as a cashier, receptionist, or general office position has the following essential duties (with others assigned as needed):

• Greets showroom customers and determines the nature of their visit.

• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.

• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.

• Communicates with callers and visitors in a professional, friendly, and efficient manner.

• Obtains basic demographic information about each customer using a method established by the dealership.

• Enters data into prospect tracking system and runs prospect reports for managers weekly.

• Communicates messages to the appropriate parties in a timely manner.

• Types memos, correspondence, reports, and other documents.

• Assists with clerical duties as requested.

• Accepts payments, processes related paperwork, ensures paperwork is filed (or scanned) appropriately

• No prior experience or training required.

• Ability to read and comprehend simple instructions, short correspondence, and memos.

• Ability to write simple correspondence.

• Strong interpersonal skills.

• Basic mathematical skills.

• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

• Desire to help customers.

• Pass drug testing, MVR/Insurability, background investigation/interview