Cashier/Server

Job Summary

Hearts Family Restaurant is looking for a friendly, dependable, and hardworking Cashier/Server to join our team. The Cashier is responsible for providing excellent customer service, accurately entering orders, handling payments, answering phones, and helping keep the front-of-house area clean and organized.

The ideal candidate is comfortable working in a fast-paced restaurant, enjoys interacting with customers, and can remain calm and professional during busy periods.

Responsibilities

• Greet customers in a friendly and welcoming manner.
• Accurately enter dine-in, takeout, and phone orders into the POS system.
• Operate the POS system efficiently and accurately.
• Handle cash, credit/debit cards, and other forms of payment.
• Count cash and provide correct change.
• Answer the restaurant phone professionally and take phone orders accurately.
• Confirm customer orders to help prevent mistakes.
• Communicate clearly with cooks, servers, and other team members.
• Inform customers about daily and weekly specials.
• Recommend drinks, desserts, appetizers, or other menu items when appropriate.
• Help customers with menu questions and special requests.
• Package and organize takeout orders accurately.
• Ensure customers receive the correct food, condiments, utensils, and other requested items.
• Maintain a clean and organized cashier counter and front-of-house area.
• Restock cups, lids, to-go containers, bags, condiments, and other supplies.
• Assist with dining room cleanliness when needed.
• Follow proper cash-handling and restaurant procedures.
• Follow all food-safety and sanitation requirements.
• Assist with opening and closing duties as assigned.
• Help support other team members during busy periods.
• Maintain a positive and professional attitude with customers and coworkers.
• Perform other duties as assigned by management.

Pay: $10.00 per hour

Work Location: In person