Casual Administration & Reception Assistant

About the role

Working within our psychology and allied health practice, you will provide reception and general administrative support to clients and clinicians.

Key responsibilities

• Welcoming clients and providing a warm and professional reception experience
• Responding to telephone and email enquiries
• Booking, rescheduling and confirming client appointments
• Processing payments and assisting with general reception and administrative tasks
• Maintaining accurate client and appointment information
• Preparing consultation rooms and shared areas for the day
• Routine cleaning and tidying of consultation rooms, reception, kitchen and shared areas
• Restocking supplies and assisting with general office organisation

About you

We are looking for someone who is reliable, organised and attentive to detail, with a warm and professional approach to clients.

• Strong communication and interpersonal skills
• Good organisational and time-management skills
• Confidence using computers and learning new systems
• A high level of attention to detail
• An understanding of the importance of privacy and confidentiality
• The ability to work independently and follow established procedures
• A willingness to assist with both administrative duties and the day-to-day presentation of the practice

About us

Industry Health Solutions is a Palmerston-based provider of psychological and allied health services. We work with a diverse range of clients and are committed to providing high-quality, professional care in a friendly, supportive small-team environment.