Casual Assistant

JOB TITLE: Casual Assistant

ACCOUNTABLE TO: Estate Manager/ Building and Security Officer

OBJECTIVE: To support the running of Didcot Town Council Properties

JOB SUMMARY: To support the upkeep and the day-to-day duties relating to the running of all Didcot Town Council Properties.

MAIN DUTIES AND RESPONSIBILITIES:

1. To support the Estate Manager/ Building and Security Officer in the everyday running of the Didcot Town Council properties while on shift.

2. Ensure the facility operates in line with Health and Safety and legislative requirements, and Council Policy and Procedures.

3. Bar operations including serving, stocking up, cash handling while in operation and cashing up.

4. Open and close/ lock up Council properties as required as set out on the rota. Ability to work evenings and weekends.

5. Provides high standard of facility presentation and customer care. Responding to and acting on customer comments made in person, by telephone, email or letter.

6. Provide guidance to potential hirers, ensuring booking forms are accurately completed, handle payments, deposits and other requests as necessary.

7. To help set up the rooms for bookings which may include setting up tables, chairs, microphones, water and setting up sports facilities for hirers – manual lifting will be required.

8. To ensure all areas are kept clean and tidy and any items that require cleaning is dealt with.

9. Co-operate and manage contractors attending site and to report any maintenance issues/defects to the Estate Manager/ Building and Security Officer.

10. To support with serving of tea, coffee, and food to bookings, if required

11. Support Didcot Town Council events held within the properties and throughout Didcot.

12. To Provide first aid cover (Training provided if needed)

13. To assist with general administration tasks as directed by the Estate Manager including filing; photocopying; typing letters, reports, and other forms of record-keeping.

14. To attend training courses as required.

15. Any additional duties delegated by Senior Managers

16. You may be required to work at other sites run by or on behalf of the Didcot Town Council.

PAY AND BENEFITS:

£13.48 per hour

WORKING RELATIONSHIP: The role requiresexcellentworking relationships to be maintained with other members of staff, elected Members, other Councils, local organisations, groups and community members.

September 2026

Person Specification
Casual Assistant

Essential

• Previous experience in customer-facing roles.
• Reliable, practical and Customer focused
• Ability to use initiative effectively.
• A positive, "can-do" attitude.
• Willing to learn
• Enjoyment in working with others.
• Strong attention to detail.
• Flexible to working hours that can change from month to month
• Must be over the age of 18.

Desirable

• Confident communication skills.
• Proficiency in Word and Excel.
• Experience in cash handling.
• Personal Bar licence – Training available for right people
• Emergency First Aid

Skills

• Strong customer service skills to assist customers effectively.
• Enjoyment in collaborating as part of a close-knit, hardworking team.
• Active listening skills and a strong work ethic.
• Ability to thrive in a noisy, high-pressure environment.
• Strong multi-tasking abilities and organisational skills during busy periods.

Pay: From £13.48 per hour

Benefits:

• Free parking
• On-site parking

Location:

• Didcot OX11 7HN (preferred)

Work Location: In person