Casual Operations Administrator

About the role
Working as part of our operations team, you will be responsible for managing bookings and assisting with the day-to-day operation of our national chauffeur service. This is a casual position with predominantly weekend coverage, with the potential to develop into a broader and more regular position as you gain experience and demonstrate capability.

Key responsibilities

• Managing customer enquiries via phone, email and our booking platform
• Taking and processing new bookings accurately
• Liaising with corporate clients, Executive Assistants, Personal Assistants and individual customers
• Scheduling bookings with our available chauffeurs
• Monitoring upcoming and live bookings to ensure services run smoothly
• Communicating booking details and changes to chauffeurs
• Managing last-minute changes, cancellations and operational issues
• Maintaining accurate booking and customer records
• Providing a high level of professional customer service at all times
• Managing weekend operations autonomously once fully trained

Training & Development
To ensure you are fully equipped to manage weekend operations, you will initially be required to undertake training during normal business hours on at least one day per week.

Training hours will be flexible and agreed around your availability. Additional weekday training may be provided where required.

Once you have demonstrated the required competency and confidence, you will transition to managing your allocated weekend shifts independently.

About you

• Highly organised with excellent attention to detail
• Reliable and committed to regular weekend availability
• Confident communicating with customers and chauffeurs
• Professional, friendly and customer-focused
• Able to work calmly under pressure and manage competing priorities
• Proactive, with strong initiative and problem-solving skills
• Comfortable working independently once trained
• Computer literate and able to learn new booking and operating systems quickly
• Experience in administration, bookings, customer service, transport, travel or hospitality would be advantageous, but is not essential

What we offer

• Casual position with predominantly weekend hours.
• Flexible weekday training arrangements.
• Comprehensive training and support.
• Opportunity to develop into a broader and more regular role.
• Work within a professional and growing national chauffeur business.
• A varied role where no two days are necessarily the same.

If you are organised, dependable and enjoy providing excellent customer service, we would love to hear from you.

Apply now to join the Limousines Australia team.