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Itmistrytech Solutions
Catalog Executive
21 days ago
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Important information
Contract type:
Permanent
Salary:
₹50,000 – ₹300,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
5 October 2026
What they need
- Handle 200+ seller tickets daily through Freshworks.
- Resolve catalog queries as per SOPs and escalate complex issues.
- Follow up on pending tickets and meet FRT/TAT.
- Maintain ticket productivity, quality, and seller satisfaction.
- Track ticket trends and support basic reporting/dashboard requirements.
Please Call On : 9032332185
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