Category Manager (e-commerce)

The part you will play

As the Category Manager, you will be responsible for driving the top-line & Bottomline  growth of our business in Thailand. This includes building and mentoring key account managers, liaising closely and developing ambitious plans with top brand/seller partners and platforms, establishing processes to ensure e-commerce success for brand and seller partners, conducting regular analyses to understand the impact of category and brand decisions on performance, and implementing regional or local initiatives to drive growth

As a Category Manager you will take charge of

• Own the GMV and GP1 targets for the assigned brand portfolio, driving performance through client success, new value-added initiatives, and operational excellence
• Lead & drive commercial excellence projects aimed at increasing quality of service delivered through process optimization & relevant initiatives
• Ensure that all brand and store KPIs are met.  Analyze sales performance and advise clients on key levers for growth and take lead in the execution plan
• Be a champion in inventory forecast and planning, drive efficiency through accurate demand forecasts to optimize business performance with right  stock availability and assortment
• Be a custodian of PO planning and issuance, Fill rates, Safety stock cover and Stock on hand metrics are effectively managed and optimized
• Ensure pricing competitiveness, innovative promotional schemes and  effective merchandising are in place with consumer centric thinking at the forefront.
• Lead a team of KAMs to deliver excellent client experiences through upskilling, knowledge transfer, and continuous capability building
• Work closely with internal stakeholders (Operations, CX, Graphic Design & Merchandising, Finance, Social Commerce) to optimize quality of service delivered
• Maintain close relationships with external stakeholders, brands’ leadership and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.

What we are looking for - the ideal profile

• Good in English
• Preferred candidate with TikTok platform experience.
• Minimum of 6-8 years working experience in ecommerce, either working with ecommerce platforms (in category management or brand partnership management), or heading ecommerce in a leading brand, or a senior commercial role in an ecommerce enabler / distributor
• Experience with retail business & category management is needed
• Values: Collaborative, humble, driven, analytical, structured, demonstrates integrity, professional, passionate, builder, entrepreneurial
• Strong track record of high-level negotiations with partners and successful internal/external relationship management
• Management: proven ability to manage a team. Ability to build team up, build processes, drive results and foster positive culture
• Solid Excel / Powerpoint skills, ability to be a data storyteller

In return, you will be getting

• We work with the most ambitious leading brands in ecommerce across South East Asia and the brand management team is the key interface between brands and our different in-house teams. In this role, you will have the most holistic overview of all facets of driving a successful e-commerce business
• From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities
• Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact
• Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts

Benefits & Location

• Maneeya Building (BTS Chitlom)
• Flexible working hours/ Work from home
• Health Insurance
• Bonus! / Commission
• Fun working Environment
• 13 annual leave days
• Birthday leave