Category Manager - UAE

Job location: Dubai (United Arab Emirates)
Company Description - Urban Company is Asias largest technology marketplace for home services, offering services such as beauty & spa at home, cleaning, plumbing, carpentry, appliance repair, and painting.
With a vision to empower professionals worldwide, the company operates in 50+ cities in India, the UAE, Singapore, and The Kingdom of Saudi Arabia, transforming service professionals into high-quality micro-entrepreneurs. Urban Company focuses on delivering high-quality, delightful services at home through its mobile app & website.

About the role: At Urban Company, a Category Manager/ Senior Managers role is to maximize sales and
profitability in their respective categories by working one or more work streams such as quality, supply, growth and innovation. The role is dynamic and requires a combination of analytical,
strategic, and interpersonal skills to effectively manage and grow their product category within the organization. We are looking for folks with a high degree of ownership, bias-for-action,
passion and ability to go above and beyond.

Key Responsibilities: Quality Building: We are required to maintain very high NPS as per industry standards of
existing services along with all the new planned additions to the portfolio. With a very diverse
supply wrt nationality and skillset, the categories have always been open to crazy problem
solving and innovation when it comes to ensuring that the right set of supply is onboarded with adequate training. You will work with trainers to shape training modules, build training infra to
drive quality improvement.
Supply Building: You will identify and onboard service aggregators in the category This will
involve meeting many of them and plenty of fieldwork.
Problem Solving: The role requires you to problem solve at the grass root level. We expect
the candidate to self ideate and innovate solutions to the problems at hand.
Hustle: Significant ability to hustle and desire to get their hands dirty. The candidate should
have the willingness to deep dive into each problem, understand and improve the key drivers of
the business.
Partner Relationship: We need to constantly work to improve partner side economics and
happiness of our professionals. The candidate will be accountable for building a loyal base of
professionals with a very high affinity to UC as a platform.
What well need:
Strong SQL and data analysis/insights skill
Go-getter attitude and ability to be hands-on
Strong ability to communicate and work collaboratively with others. Experience of
managing teams/people would be a plus.
3-5 years of experience