Category Operations (PC)

Job Descriptions:

• Drive category GMV and order growth by managing merchant performance and achieving sales targets.
• Build and maintain strong merchant relationships, including strategic negotiations to maximize sales and long-term collaboration.
• Manage daily merchant operations, resolve issues, and ensure compliance with platform policies and service standards.
• Analyze market trends, competitors, pricing, promotions, and performance data to identify opportunities and recommend actionable strategies.
• Coordinate merchant participation in platform campaigns and promotional activities to optimize sales performance.

Requirements:

• Bachelor's degree in Business, Marketing, E-commerce, or any related field.
• Minimum 2 years of working experience in Relationship Management, Key Account Management, or Account Management in the E-commerce industry.
• Fluent in English, both spoken and written.
• Familiarity with PC or Home & Living industry products, brands, and merchant resources preferred.
• Strong analytical skills with ability to interpret sales data and performance metrics.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Excel and data reporting tools.