Catering Administrator

SmokinQ is looking for an organized, reliable, and detail-oriented Catering Administrator to join our growing restaurant and catering business. This is a hands-on, varied role that combines office administration, customer service, catering coordination, and bookwork support.

The day typically begins with office responsibilities, including managing catering inquiries, preparing quotes, scheduling projects, processing invoices, and coordinating catering events.

Key Responsibilities

• Respond to catering inquiries by phone and email.
• Prepare and send catering quotes and proposals to customers.
• Schedule catering orders, manage the catering calendar, and track upcoming events.
• Coordinate catering details and timelines with the kitchen lead.
• Prepare invoices, follow up on outstanding payments, and apply customer payments to invoices.
• Maintain accurate customer records and order details using CRM software.
• Assist with coordinating and preparing for catering events.
• Create and assemble gift baskets for retail sale at the restaurant.
• Provide general administrative support to the restaurant and catering as needed.

Skills & Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Professional and friendly customer service approach.
• Strong attention to detail and accuracy, particularly with scheduling, invoicing, and payments.
• Comfortable using computers, email, spreadsheets, calendars, and CRM software.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Strong problem-solving skills and the ability to work independently.
• Reliable, adaptable, and comfortable working in a fast-paced environment.
• Previous experience in office administration, customer service, catering, or the restaurant industry is an asset.

What We’re Looking For

The ideal candidate is someone who takes initiative, enjoys working with people, and can confidently manage administrative details while supporting the day to day needs of a busy operation. A positive attitude, reliability, and a willingness to pitch in wherever needed are essential.

Additional hours may be available if you’re able to cater events or assist with kitchen prep work.

Pay: $19.00-$22.00 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

• Casual dress
• Discounted or free food
• Flexible schedule

Work Location: In person