Catering Assistant

We’re building a team of reliable and organised Catering Assistants to support our central catering operation at OATIS Queensway.

The team is responsible for preparing, making, packing and labelling catering orders accurately, safely and on time, while ensuring every order reflects the OATIS brand.

Typical Working Hours

Shifts will be shared across the catering team based on availability, catering volume and the requirements of each day.

• Monday–Friday mornings: starts are typically between 4:00am–6:00am
• Breakfast-only shifts may finish around 8:00am
• Days with lunch orders can run through to around 12:00pm
• Sunday–Thursday afternoons: prep shifts for upcoming orders, typically between 12:00pm–4:00pm
• There is generally scope for around 20–40 hours per week, depending on availability and catering demand

Hours and shift times are not guaranteed and can change, sometimes at short notice, due to last-minute bookings, changes through our catering platforms and ad hoc orders from regular clients.

Flexibility is important, and team members must be able to reliably reach Queensway for a 4:00am start when scheduled.

You must be flexible and able to reliably travel to Queensway for 4:00am starts when required.

Key Responsibilities

• Prepare catering orders from detailed prep and maker lists.
• Follow recipes, quantities, labels, packaging and client instructions accurately.
• Work efficiently to strict dispatch deadlines — strong time management is essential.
• Adapt quickly to changes across multiple catering platforms and ad hoc orders from regular local clients.
• Check stock and flag missing items or problems early.
• Use the label printer, digital whiteboard and tablet systems.
• Work independently and communicate clearly with management, including when being managed remotely.
• Maintain excellent food hygiene and food safety standards.
• Ensure every order meets OATIS standards for quality, presentation, portioning, packaging and brand identity.

What We’re Looking For

• Flexible availability for early starts, typically 4:00am–6:00am.
• Excellent punctuality and reliability.
• Strong time management and efficiency.
• Excellent attention to detail.
• Confident working independently.
• Strong communication and problem-solving skills.
• Comfortable using basic technology and multiple ordering platforms.
• Good food hygiene and safety knowledge.
• Confident with basic maths and scaling quantities.
• Previous catering, kitchen or food prep experience preferred.

This role suits someone adaptable, self-sufficient and organised who takes pride in getting every order safe, accurate, on time and representative of the OATIS brand.

Pay: £10.00-£13.00 per hour

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Referral programme
• Store discount

Experience:

• Kitchen: 1 year (preferred)

Work Location: In person