Catering Banquet Server

Description

The Catering Banquet Server is responsible for creating a consistent, quality product and culinary experience, while also providing exceptional customer service, presentation, and a clean and safe eating environment.

Schedule: Monday - Friday.

Key Responsibilities

• Excellent communication and interpersonal skills

• Management of online catering system to create work orders with regard to meal preparation and delivery and setup.

• Work with, and understand all guest requirements before the event.

• Transport meals and associated items to event and complete set up requirements stated by the guest and company standards.

• Clean up venue after event to ensure no food, plates, beverages or other items remain behind

• Follow up with guest to insure event was successful for them and their guest.

• Strong organizational and time management skills

• Decision making skills

• Ability to manage in a diverse environment with a focus on client and customer services

• Strong leadership and motivating skills including the ability to build strong relationships with customers and staff

• The ability to think quickly, work in stressful circumstances and stay calm in a crisis

• Knowledge of food, food hygiene (including hazard analysis and critical control points) and food preparation

• Flexibility to work with different start and end times according to catering need for the day. May involve some evenings, weekends or holidays.

• Some cash handling and supervisory duties.

• General kitchen duties ie: cleaning, stocking, food prep etc.

Skills, Knowledge and Expertise

• Ability to manage multiple caterings at a time. Must be independent and possess strong time management skills.

• Results oriented and flexible; takes action as soon as need arises and can demonstrate positive results; steadily follows through on tasks; able to find a balance between the business requirements and meeting client requests; absorbs new information quickly and translates key points into positive outcomes.

• High energy level; has demonstrated resilience, endurance and persistence throughout career.

• Can-do attitude; stays positive, even in the face of adversity; sets right tone for others. Collaborative in work style with others both inside and outside organization; respectful of what others can contribute.

• Places high importance on building and maintaining trust; has a long-range perspective with relationship development; believes in and routinely practices direct and honest communication; actively shares information openly with those who need to know; seeks collaborative resolution of issues; seeks others’ points of view and encourages independent thought; listens well.

• Personal values align with the company’s values and culture; treats people with respect and consistency; trustworthy; highly ethical; appreciates and engages in creativity and forward thinking; takes long-range view.

Preferred Qualifications

• 2+ years restaurant experience

• 3+ years catering experience

• Excellent customer service and interpersonal skills

• Organized and capable of multi-tasking with attention to detail

• Knowledge of Microsoft applications including word and excel

• High standards of personal hygiene and personal appearances

• Ability to be on feet for several hours at a time

• Experience using POS systems preferred

• Servsafe training preferred

Benefits

We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that.

• Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program.
• Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.

Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.

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About Continental Services