Catering Manager

Better places, thriving communities. Job Title: Catering Manager

Contract: Permanent

Type: Full Time

Hours: 40 hours per week

Shift Pattern: - Sunday 1pm to 6pm & Monday to Friday 7am to 7.30pm and Once a month night shift

Pay: £16.39 per hour

Location: B&Q, Highworth Road, Swindon, Wiltshire, England, SN3 4QS

About The Role We are looking for an experienced and dynamic Catering Manager to oversee the smooth operation of facilities on-site across two Kitchens, ensuring the delivery of high-quality home-cooked meals across all shifts. You will be responsible for managing a diverse team, food orders, stock control, and maintaining high standards of food safety and hygiene. The successful candidate will play an integral role in both day-to-day operations and long-term strategy, including menu planning and client relations.

Key Responsibilities

• Team & Operations Management: Oversee the day-to-day operations of the unit, ensuring the team is running efficiently and providing high-quality meals. Assist with on-site cover as needed.
• Staff Scheduling: Create and manage staff rotas using Mitie's Workplace Plus system.
• Food Ordering & Stock Control: Manage food orders, deliveries, and stock control using Mitie's Saffron System.
• Food Safety & Allergen Management: Ensure adherence to food safety regulations and allergen control. Government allergen training required (can be provided).
• Menu Creation & Promotions: Assist with the creation of menus (standardized across 7 sites) and help plan theme days and promotions to engage customers.
• Client Relations: Attend colleague engagement meetings and monthly KPI meetings to discuss performance and client relations.
• Financial Management: Handle cash control, safe checks, and banking responsibilities.
• Staff Well-being: Manage staff absences, return-to-work procedures, and ensure a positive working environment for all team members.

Requirements

• Background in catering at a Cooking & supervisory or management level.
• Experience using catering management software, including Mitie's Workplace Plus and Saffron System (desirable but not essential).
• Level 3 Food Safety certification is desirable; however, training will be provided.
• Government allergen training (can be provided).
• An understanding of the Food Safety Management System.
• Strong leadership and team management skills.
• Ability to handle financial tasks such as cash control and safe checks.
• Excellent communication and organizational skills.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

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