Catering Manager for Cloud Kitchen

Key Responsibilities

• Manage daily cloud kitchen operations and ensure smooth workflow.
• Supervise kitchen staff and manage staff schedules.
• Ensure food quality, taste, hygiene, and presentation standards.
• Monitor food preparation, packing, and timely order dispatch.
• Manage inventory, stock levels, purchasing, and vendor coordination.
• Control food costs, wastage, and operational expenses.
• Monitor online food delivery orders and ensure order accuracy.
• Implement and maintain kitchen SOPs and food safety standards.
• Handle customer complaints and resolve operational issues.
• Prepare daily sales, stock, wastage, and operational reports.
• Ensure proper cleaning, sanitation, and maintenance of the kitchen.
• Drive operational efficiency, customer satisfaction, and profitability.

Qualifications

• 1–5 years of experience in Food & Beverage, Restaurant, QSR, or Cloud Kitchen operations .
• Previous experience managing a cloud kitchen or food delivery operation is preferred.
• Must have cooking experience and a good understanding of food preparation and cooking techniques.
• Strong knowledge of food production, food costing, inventory, and hygiene.
• Good leadership and team management skills.
• Strong communication and problem-solving abilities.
• Ability to manage high-volume operations during peak hours.
• Basic knowledge of MS Excel, POS systems, and online food delivery platforms .
• Knowledge of FSSAI food safety and hygiene standards is an advantage.