Catering Server

Benefits:

• Free uniforms
• Opportunity for advancement
• Employee discounts
• Flexible schedule

Catering Server

Department/Location: Sun Prairie

Reporting To: Catering Manager, Catering Lead

FLSA Classification: Part-Time

Job Summary

A catering server focuses on executing specific tasks during events as directed by the catering lead. Their role is hands-on and service-oriented, ensuring that guests have an excellent dining experience. Catering servers are expected to provide professional, efficient, and friendly service while upholding the company’s values and standards.

Key Responsibilities

Setup

• Assist in setting up tables, buffets, and service areas as instructed by the lead.
• Ensure catering equipment (coolers, catering boxes, etc.) is clean and properly stored. Participate in table and buffet setup, including arranging dining and service areas.

Food and Beverage Service

• Serve food and beverages to guests professionally and efficiently.
• Monitor food stations to ensure they remain stocked and clean. Deliver food via plated meal service, buffet setups, and passed or stationary appetizers.

Guest Interaction

• Provide attentive and courteous service to guests.
• Respond to guest needs and requests promptly. Maintain cleanliness in all areas of the catering venue and catering vehicles.

Bussing and Resetting Tables

• Maintain guests’ needs by removing dishware and refilling beverages.
• Clear tables and transport dishware to the designated catering kitchen. Unload and properly store dishes in the catering kitchen.

Clean-Up

• Assist with clearing dishes, breaking down setups, and packing equipment post-event.
• Unpack and wash dishes at the warehouse after events. Sweep, mop, polish silverware, glassware, and clean additional catering items as needed.

Support the Lead

• Follow instructions from the catering lead and communicate any guest concerns or issues encountered. Communicate effectively with the lead, allowing them to interact with guests and chefs as needed.

Skills and Requirements

• Strong customer service skills.
• Attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Strong communication, planning, organizing, and problem-solving skills.
• Ability to work cooperatively as a team but also independently and proactively.
• Accountability for actions, successes, and failures.
• Flexibility in adapting to changing organizational needs.
• Must be at least 16 years of age. A valid driver’s license is appreciated but not mandatory.

Education and Experience

• Prior hospitality experience is preferred but not required. Must be available to work a minimum of 10-12 weekend shifts during peak catering season (especially Friday and Saturday evenings from May through October).

Working Conditions

• Active work, spending hours standing and walking, exerting up to 25-40 lbs. of force.
• Ability to regularly lift and carry 50 lbs.
• Ability to climb in and off large vehicles.
• Ability to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision.
• Ability to hear and respond to verbal communications.
• Capability to read, write, and perform basic addition/subtraction calculations.
• Physical ability to bend, handle, carry, lift, reach, wipe, climb, and stoop.
• Walk and stand for up to eight (8) hours regularly and occasionally up to 12 hours. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Details

• Job Type: Part-time, Seasonal
• Hours per week: 8-20
• Typical Start Time: 3 PM
• Typical End Time: 11 PM
• Pay: $18.00 - $25.00 per hour

This job description outlines general responsibilities and expectations. Additional duties may be assigned as needed.