Catering Steward Supervisor

CATERING STEWARD SUPERVISOR

Job Summary:

The Catering Steward Supervisor manages stewarding operations for catering events. This role ensures that all equipment, utensils, and service ware are properly transported, cleaned and maintained before, during and after events. The supervisor leads the stewarding team in delivering efficient back-of-house support while maintaining high standards of hygiene, safety, and organization in off-site environments.

KPI of a Catering Steward Supervisor:

• Supervise stewarding operations for catering events from setup to breakdown.
• Lead and assign tasks to stewarding staff during events.
• Ensure i roper handling and storage of equipment during transport to prevent damage or loss.
• Manage inventory catering equipment and ensure adequate stock for events.
• Report damages, shortages, or operational issues to management.

Key Responsibilities in Catering Ingress Procedures

• Coordinate Arrival of Stewards and Equipment Ensure - stewarding staff arrived and equipment arrived on schedule
• Supervise Safe Unloading Operations - Direct proper unloading and safe lifting techniques of equipment and supplies
• Verify Delivered Items - Check all equipment against inventory lists. Immediately reports damages and discrepancies
• Organize Staging and Work Areas - Set-up designated zones for kitchen, bussing, storage and waste ensuring efficient workflow and access
• Establish Dirty to Clean Workflow - Clear segregation of clean equipment and extra items as buffer. Dishwashing stations and cleaning materials are functional and ready for use
• Coordinate with Kitchen and Service Teams - Align stewarding setup with chefs food preparation and waiters service areas Deploy and Manage Manpower Assign stewarding staff roles and ensure sufficient use of stewards during time sensitive.
• Document and Report Issues - Report any operational issues or concerns to management

Key Responsibilities in Catering Egress Procedures

• Inventory and Accountability - Check and account for all items used during the event (flatware, chinaware, glassware) to prevent losses or breakages
• Organize and Pack Equipment Safely - Ensure proper packing techniques to avoid damage during transport, including correct stacking, wrapping, and labeling.
• Segregate and Handle Waste Properly - Oversee proper disposal of food waste, recyclables, and hazardous materials in compliance with environmental and sanitation standards.
• Coordinate with Logistics Team - Work closely with drivers and logistics personnel to ensure timely and organized loading of items for return transport.
• Inspect Equipment Condition - Identify and report any damaged, broken, or missing items after the event.
• Ensure Site Cleanliness - Confirm that the event site is left clean and restored to its original condition, meeting client or venue standards.
• Manage Team Efficiency - Assign tasks to stewarding staff to ensure packing-up is completed quickly and efficiently without compromising quality.
• Complete Documentation - Prepare and submit post-event reports, including inventory records, incident reports, and any noted discrepancies

Skills

• Strong leadership and team supervision skills Excellent organizational and logistics coordination abilities Knowledge of food safety, sanitation, and hygiene standards Ability to adapt quickly to different off-site environments Good communication and teamwork skills Problem-solving skills, especially in fast-paced event settings Attention to detail and efficiency Ability to work under pressure and tight timelines

Requirements

• High school diploma or equivalent (hospitality or culinary training is an advantage)
• 2-5 years of experience in stewarding, catering, or food service operations Previous supervisory experience preferred.
• Experience in off-site catering or event operations is highly desirable.
• Knowledge of cleaning equipment, chemicals, and safety procedures.
• Physical ability to lift, carry, and transport equipment.
• Willingness to work flexible hours, including nights, weekends, and holiday.

Work Location: In person