Catering Supervisor

Department: Catering
Position: Catering Supervisor
Location: Dubai, UAE
Reports To: Catering Manager / Operations Manager / HR Department

Job Purpose

To supervise and coordinate daily catering operations, ensuring smooth food production, timely delivery, quality standards, hygiene, customer satisfaction, and effective staff management.

Key Duties & Responsibilities

• Supervise daily catering operations and ensure smooth workflow.
• Coordinate food preparation, packing, loading, transportation, and delivery.
• Allocate duties and shifts to catering staff.
• Monitor staff attendance, punctuality, grooming, and performance.
• Ensure food is prepared according to approved menus, recipes, and quantities.
• Check food quality, freshness, portion size, presentation, and packing.
• Ensure compliance with food safety, hygiene, and health regulations.
• Monitor cleanliness of the kitchen, equipment, vehicles, and catering areas.
• Coordinate with the kitchen, purchasing, stores, delivery team, and management.
• Ensure catering orders are completed accurately and delivered on time.
• Monitor stock usage and report shortages, wastage, or damaged items.
• Maintain proper records of production, dispatch, wastage, and staff attendance.
• Handle customer requirements and report complaints to management.
• Ensure proper loading and unloading of food and catering materials.
• Monitor catering equipment and report maintenance requirements.
• Train and guide staff on hygiene, safety, food handling, and company procedures.
• Support management in controlling food costs and minimizing wastage.
• Ensure staff follow company policies and operational procedures.
• Perform any other duties assigned by management.

Pay: AED2,020.64 - AED4,805.31 per month

Work Location: In person