Catering Supervisor

Are you passionate about great food, exceptional service, and creating memorable experiences? Join our dynamic team as a Supervisor of Catering Services, where you’ll take a hands-on leadership role in planning, executing, and elevating catered events across campus. Working closely with the Manager of Catering Operations, you’ll bring creativity, organization, and enthusiasm to ensure every event—from intimate gatherings to large celebrations—runs flawlessly.

This position offers the opportunity to make a direct impact on guest satisfaction, staff development, and operational excellence within a collaborative and fast-paced environment.

Key Responsibilities:

• Lead & Inspire: Recruit, train, schedule, and mentor a team of hourly and student employees, nurturing a culture of teamwork, respect, and professional growth.
• Deliver Memorable Events: Plan and execute events from start to finish—designing menus, pricing services, scheduling staff, and ensuring seamless setup, service, and cleanup.
• Maintain High Standards: Uphold strict sanitation, safety, and quality requirements while ensuring compliance with union contracts and budgetary goals.
• Customer Care: Serve as the main point of contact for campus and external groups, offering professional guidance and proactive solutions to meet even the most demanding client expectations.
• Operational Excellence: Manage payroll, inventory, and financial reports with accuracy and accountability.
• Facility Stewardship: Ensure all catering locations and equipment are maintained, secured, and operating efficiently.
• Daily Café Oversight: Supervise the day-to-day operations of the Ever Green Café, including staffing, ordering, inventory control, and financial transmittals.
• Collaborative Support: Partner with the Manager of Catering to enhance menus, improve services, and optimize operations across all catering functions.

Leadership Expectations:

• Training & Development: Guide new hires through orientation and ongoing training to ensure consistency in service, safety, and quality.
• Performance Management: Support staff growth through coaching, constructive feedback, and performance evaluations.
• Conflict Resolution: Address challenges with professionalism and fairness to maintain a positive and productive work environment.
• Team Motivation: Lead by example, cultivate enthusiasm, and celebrate team successes to maintain high morale and performance.

Qualifications:

• Associate’s Degree in Hospitality Management, Culinary Arts, Business, or a related field; or equivalent supervisory experience in a food service or catering environment.
• Strong interpersonal, written, and verbal communication skills.
• Proven problem-solving and organizational skills, with the ability to manage shifting priorities under pressure.
• A proactive, customer-focused mindset with a passion for service excellence.
• Valid Driver’s License required.

Physical Requirements:

• Ability to read, write, and complete accurate documentation.
• Ability to operate catering-related equipment safely and effectively.
• Mobility to access all areas of campus freely.
• Capacity to lift up to 30 lbs. and stand for extended periods.
• Flexibility to work varied shifts, including evenings and weekends, as business needs dictate.

Why Join Us?

At ACES, you’ll be part of a supportive, mission-driven team dedicated to fostering community through exceptional food and service. We value creativity, teamwork, and growth—and we’re looking for leaders who share our passion for hospitality and excellence.

If you thrive in a fast-paced environment and love the challenge of turning ideas into unforgettable experiences, we want to hear from you.

Why Work With Us?

At ACES, you’re not just taking a job—you’re joining a mission-driven team committed to supporting campus life with care and quality. We value our employees and invest in their well-being, growth, and future. Our benefits include:

• Free medical, dental, and vision insurance for you and your family
• Free life insurance, because your peace of mind matters
• Tuition assistance to support your education and professional development
• Generous paid time off and holidays
• 403(b) retirement plan with employer match to help you plan for the future

At ACES, your work truly makes a difference—and we’re proud to support the people who make that possible.

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Customer service: 1 year (Required)

Work Location: In person