Catering Technician

Catering Technician

Hours: 33 hours per week (Monday to Sunday)

Location: Churchill House, Ludlow, SY8 1EL

Purpose of the Role

Lead the kitchen operation alongside the Home Manager, ensuring all meals are prepared, cooked and presented to a high standard while maintaining excellent food safety, hygiene and service standards.

Core Responsibilities

Food Preparation & Service

• Deliver Apetito menus and provide high-quality, well-presented meals, snacks, baked goods and breakfasts.
• Ensure menus are displayed for residents and relatives and offer alternative meal choices when required.
• Create a restaurant-style dining experience through excellent presentation, service and meal delivery.
• Gather and act on feedback from residents and relatives to continually improve menu choices and dining experiences.
• Support and mentor colleagues to take pride in food service standards.
• Prepare homemade baking and cater for specialist dietary requirements.

Resident Wellbeing

• Understand and meet individual dietary, allergy, cultural, religious and nutritional needs.
• Monitor and support residents requiring weight management or enhanced nutritional support.
• Meet with new residents and families to establish personalised meal preferences and requirements.

Food Safety & Hygiene

• Ensure compliance with Safer Food Better Business, HACCP and all food safety procedures.
• Maintain a clean, organised kitchen and dining environment, including deep-cleaning schedules.
• Complete food safety records, audits and documentation accurately.
• Work with maintenance teams to ensure equipment and regulatory checks are completed.
• Manage stock storage, labelling and rotation to minimise waste and maintain compliance.

Stock Control & Budget Management

• Monitor stock levels and place food orders to support menu delivery.
• Manage catering supplies within budget while maintaining quality standards.

Health & Safety

• Follow all health and safety policies, attend mandatory training, and report accidents or hazards promptly.
• Promote safe working practices throughout the kitchen and dining areas.

General Responsibilities

• Act as a positive role model for colleagues involved in meal services.
• Help maintain a welcoming, homely environment for residents.
• Respect resident confidentiality and comply with all company policies and procedures.
• Participate in team meetings and contribute ideas for service improvement.
• Prepare light meals for staff when required and undertake other duties within the scope of the role.

Benefits of the Kitchen Technician:

• Comprehensive induction programme
• Ongoing training and development
• Workplace pension
• Free DBS
• Free Uniform
• Free on-site parking

About Us

Welford Healthcare was founded in 2017 with the goal of building a boutique collection of quality care homes across the UK. Our strategy is to grow our business by acquiring mature care homes with quality foundations and strong potential for improvement and by investing in our people and our properties to ensure our homes are always inviting and homely. Whilst we are a growing business, we never lose sight of our primary and enduring purpose which is to provide good quality care for vulnerable adults. As we acquire new homes, we leverage our resources and expertise to ensure that the homes we run always have our residents’ wellbeing at their hearts.

Our senior leadership team has extensive experience of operating, opening and acquiring quality care homes with proven track records in regulatory compliance and running commercially successful businesses where meeting the needs and ensuring the happiness of our residents and our teams are the cornerstones of our approach.