CB PACE Senior Client Service Rep

Cherry Blossom PACE provides integrated medical and social services to our most vulnerable seniors, helping to unlock their full potential. We are looking for team members who are energized by working in diverse teams toward our shared purpose. Those eager to drive groundbreaking innovation, and who will interact with those we serve and those who serve them in a spirit of understanding and compassion.

WHAT WE OFFER

• Competitive pay, retention and referral bonuses
• Outstanding Medical, dental, and vision insurance
• Paid day off for your birthday
• 401K Company match on day one
• Company paid life insurance
• Generous PTO
• Career development opportunities
• Employee Recognition

#PACE

Job Summary:

Cherry Blossom PACE is seeking a dedicated and dynamic Senior Client Service Representative to drive community engagement and referral growth in the Alexandria, Fairfax, and Arlington areas. This role is responsible for building relationships with key community stakeholders, educating potential referral sources on the PACE model of care, and guiding potential participants through the enrollment process. The Senior Client Service Representative will work closely with healthcare professionals, senior housing communities, and local organizations to increase awareness and participation in the Cherry Blossom PACE program.

Education, Licenses, Certifications and Experience:

• Bachelor’s degree in marketing, healthcare administration, social work, or a related field (or equivalent experience).
• Minimum of 5 years of experience in outreach, business development, healthcare sales, or community relations, preferably in senior healthcare, hospice, home health, or PACE.
• Proven ability to build and maintain strong professional relationships with healthcare providers and community organizations.
• Strong understanding of Medicaid, Medicare, and community-based senior services.
• Valid driver’s license and willingness to travel locally for outreach efforts.
• Valid proof of auto liability insurance