CCTV / Dispatch Communications Operator (Part-Time)

About Us

TAG Protection is a privately owned security company delivering reliable, customized protection services. Our experienced team is committed to providing peace of mind to our clients.

The Role

We are seeking two Weekend CCTV / Dispatch Communications Operators to support our operations. This role involves monitoring surveillance systems, managing dispatch communications, and coordinating with security personnel and emergency services when required.

This role is one of a Team Lead level where Staff will be reporting to the Communications Department.

Key Responsibilities

• Monitor CCTV systems and respond to alarms
• Answer incoming calls and dispatch guards or mobile teams
• Maintain accurate logs and incident reports
• Communicate with guards, supervisors, and law enforcement
• Assist staff and callers in a professional manner
• Handle incidents and escalations as they arise
• Assist with scheduling and staffing

Qualifications

• Experience with CCTV monitoring (preferred)
• Dispatch or call-handling experience required
• Knowledge of surveillance systems and security operations an asset
• Strong communication skills and attention to detail
• Supervisory experience an asset
• Security license and experience an asset but not required.

Job Details

• Part Time | In person
• Shift 1 - Weekend Days 0800 - 2000 Saturday & Sunday
• Shift 2 - Weekend Nights 2000 -0800 Saturdays and Sunday
• Pay: $18.50 – $19.50 per hour based on experience

Benefits

• Dental and extended health care
• On-site parking

Job Types: Part-time, Permanent

Pay: $18.50-$19.50 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking

Application question(s):

• Please advise if your applying for the Weekend Days or Weekend Nights position

Experience:

• Dispatch or Communications: 1 year (preferred)
• Supervising: 1 year (preferred)
• CCTV Monitoring: 2 years (preferred)
• Security Guard: 1 year (preferred)

Licence/Certification:

• Ontario Security Guard License (preferred)

Work Location: In person