CCTV Operator

About the role

Monitor the control center systems by processing motion triggered alarms and live video feed, understanding and observing video feeds, identifying threats and risks, and escalating threats and risks to clients for immediate resolution. Record pertinent monitoring events for archiving and investigation.

Key responsibilities

• Monitor the control center systems by processing motion triggered alarms and live video feed
• Understand and observe video feeds
• Identify threats and risks
• Escalate threats and risks to the clients for immediate resolution
• Record pertinent monitoring events for archiving and investigation
• Ensure all components of the control center are fully operational by validating that all cameras are in working order
• Understand and identify various technical problems
• Escalate technical issues in a timely and complete manner
• Ensure diligence in attendance and timeliness
• Come to the office prepared to render a full shift

About you

• Possess a Bachelor's/College Degree
• Comfortable in front of the computer over long periods of time
• Comfortably manipulate a computer using keyboard and mouse
• Knowledgeable in Microsoft Office suite including Word and Excel, email, web browsing
• Required language(s): Filipino, English
• Willing to work in Ortigas, Pasig City
• Open to work during evenings, weekends and holidays
• Experience in Security/Armed Forces/Protective Services, Video Surveillance Monitoring or equivalent is a plus but not required